Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

March 24, 2020

Works well, looks seemlessly part of my template and the team are very helpful and quick to respond.

OTHERWARE by Pentatonic
Germany
Over 1 year using the app
Amai replied March 27, 2020

Thanks :)
We are so glad that you like it! Drop us a line in case of any difficulties ;)

June 1, 2019

Great app! We use it to allow and better manage our overselling/pre-ordering processes. Customer service was quick to help when we needed guidance, which is ESPECIALLY appreciated. Keep up the great work, guys!

CivvieSupply
United States
Over 1 year using the app
Amai replied June 3, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

February 9, 2020

This app has generated me tons of extra orders, and the setup was quite easy. I did have to ask for support, as it was not fully compatible with the pop-up cart of the theme in my shop, but the resolution came really fast. I also got some notification email customization as a bonus. Thanks!

MedStyle - egészségügyi munkaruhák
Hungary
Over 1 year using the app
Amai replied February 19, 2020

Thanks for your feedback :)
Our Support team is always here to help so don't hesitate to reach out to us!

March 16, 2017

Excellent app, works perfectly for my needs, and super fast response time when I needed some help. Highly recommend :)

Hobby Hunter
New Zealand
Over 1 year using the app
October 27, 2016

Excellent app to have! I've used there installation service and I can say that was the faster service I ever had. Thank you

Maman Gateau Com
United Kingdom
Over 1 year using the app
February 16, 2020

This has been an essential app for our store and any occasional issues are quickly dealt with, and all the support staff are friendly and helpful

Studio Europe
Australia
Over 1 year using the app
Amai replied February 19, 2020

Thank you :)
We are always happy to help, so feel free to contact us!

October 5, 2020

This app works well. The only thing I will add is the chance to upload a CSV file with updates con availability dates. I highly recommend this app.

Boahaus
United States
Over 1 year using the app
Amai replied October 19, 2020

Thank you for your kind and encouraging words. I had posted your feedback onto our features request message board here:

https://amai.canny.io/admin/board/pre-order-manager/p/upload-pre-order-settings-using-csv

Edited May 30, 2022

It must have something wrong with the mail server. Yes, we got the reply using another email address. They did help us a lot, thank you. We will continue to use your app.

Tribesigns
United States
Over 1 year using the app
Amai replied May 27, 2022

Thank you for the kind reviews. It had been a pleasure to assist you with your problem. Hope you will continue to enjoy using the app.

May 4, 2020

The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.

Pega Papel y Tijera
United States
Over 1 year using the app
Amai replied May 5, 2020

Thank you :) We highly appreciate your feedback!

February 7, 2018

The app works great and good customer service too!

True To Source
United States
Over 1 year using the app