Reviews (1,063)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its effective pre-order management and customization options, noting it significantly reduces administrative tasks and enhances customer transparency. It integrates well with various themes, ensuring clear pre-order information throughout the shopping process. Merchants also highlight the exceptional customer support, with a responsive team that often resolves issues the same day. This app is valued for streamlining pre-order processes with continuous updates and reliable performance.

May 4, 2020

The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.

Pega Papel y Tijera
United States
Over 1 year using the app
Amai replied May 5, 2020

Thank you :) We highly appreciate your feedback!

February 7, 2018

The app works great and good customer service too!

True To Source
United States
Over 1 year using the app
March 30, 2020

Works beautifully, and support is quick and helpful. I'm using this as a "backorder" manager, rather than a "pre-order" manager, and it's an excellent solution for managing this.

Sproutman
United States
Over 1 year using the app
Amai replied March 31, 2020

Thanks! Your feedback is highly appreciated! Don't hesitate to contact us in case of any difficulties :)

September 9, 2022

Great app and even better customer service! Very satisfied. I will definitely recommend this app to others.

Scrandie Beauty®
United States
Over 1 year using the app
Amai replied September 22, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

June 6, 2021

Incredibly easy to install and manage. Really helps keep our sale numbers high as products sell out and go into backorder and boost initial sales with new product launches. Fantastic support when encountered an issue with the pre-order button not shoing up on different variants. Had the issue fixed within 24 hours.

Molecular Fertility
United States
Over 1 year using the app
Amai replied June 7, 2021

Thank you! We highly appreciate your feedback.
Good luck to your business :)

Edited November 2, 2015

Great app. Maximizes your chances of capturing sales that otherwise would be lost. Easy to install and configure the looks and functionality.

Support is amazing. They did extra coding to make it work with our custom theme. Very fast response time and professional to-the-point communication.

Highly recommend the app and people behind it.

Endless Box
United States
Over 1 year using the app
November 18, 2020

easy to use, and not too much issue! good app and good support, and charge flexible , you can use it whenever you need it

Gloria's Bookstore 美國中文繪本童書專賣
United States
Over 1 year using the app
Amai replied June 7, 2021

Thanks so much! We really appreciate your feedback.
Hope you'll keep enjoying the app :)

October 21, 2015

SpurIT has managed to create a simple app for a difficult task...pre-orders. Pre-Order Manager is easy to use and set-up. It is also nice to note that their support team is top notch.

606 Records
United States
Over 1 year using the app
Edited March 18, 2016

This app is great - really saved us! We are launching a new product and we needed to be able to handle pre-orders eloquently - this app is perfect.

Yet that is not the whole story. We did run into a problem with a custom theme we used (Responsive) so we called Shopify. It took them almost 36 hours to tell us it wasn't their system but rather an issue with the Pre-Order App. So we reached out to Pre-Order support. IN LESS THAN A FEW HOURS our problem was corrected by the DEVELOPER! Not a bug in his system but rather a issue with our theme - YET THEY FIXED IT! Are you kidding me? And the support is free? Wow I thought Shopify had great support - the guys at Pre-Order are simply mind-blowing!

The Ultimate Cuff
United States
Over 1 year using the app
Edited April 10, 2017

Had issues with the apps compatibility with our theme but they were really helpful and manged to help solve the issue

Minnavanilla
United Kingdom
Over 1 year using the app