Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

April 7, 2016

This app was quite easy to configure and it has already generated several sales for our business. Very happy with this app, will definitely keep using it!

Homebiotic
United States
About 1 year using the app
October 8, 2015

The app. works well and comes with excellent support

Scooterides
United Kingdom
About 1 year using the app
August 22, 2019

Amazing support service via chat and email, the best I've ever seen for a Shopify App! Even if this app doesn't work on your website straight away don't worry just ask the support team for some help and they WILL solve it for you.

EVERYTHING CERTI
United Kingdom
About 1 year using the app
Amai replied August 30, 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

May 26, 2020

Rolled the Pre-Order app out on our site and performing wonderfully. Support team could not have been more helpful, top-level support! Highly recommend this app for ecommerce websites that offer pre-order service or have occasional stock outages.

Uniformity
Ireland
About 1 year using the app
Amai replied May 28, 2020

Thank you! We highly appreciate your feedback :)

April 13, 2017

The support for this app is fantastic! They worked with us to help us set it up and then found an fixed an issue caused by our theme. Absolutely wonderful! Thank you!!

Jali Designs
Canada
About 1 year using the app
Edited November 29, 2019

Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend.

I have sold a lot through this app with preorders and plan on using it further.

Jekyll and Hide SA
South Africa
About 1 year using the app
Amai replied November 29, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

April 2, 2016

We like to be able to offer our client to pre-order items that are currently out of stock in our inventory.

This apps does it perfectly! And bonus, it is just a click install and the feature is enabled effortless.

Store Lovemecooking Com
Canada
About 1 year using the app
October 5, 2016

Fantastic service!! I had an issue with app working on my mobile theme and they reached out and were able to get it working just in time for a product launch. Thank you so much!

Rachelsplanbee
United States
About 1 year using the app
March 22, 2019

We've just installed this app and so far it works great. The response from the Spur IT team is really commendable. We had 1 small issue which was resolved within 24 hours.

www.entertainmentstore.in
India
About 1 year using the app
Amai replied May 13, 2019

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones.
Feel free to contact us anytime!

January 23, 2018

Really great customized support on chat, amazing!

Palos Verdes Peninsula Filmworks
United States
About 1 year using the app