Reviews (1,061)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its effective pre-order management and customization options, noting it significantly reduces administrative tasks and enhances customer transparency. It integrates well with various themes, ensuring clear pre-order information throughout the shopping process. Merchants also highlight the exceptional customer support, with a responsive team that often resolves issues the same day. This app is valued for streamlining pre-order processes with continuous updates and reliable performance.

September 21, 2015

So glad to have found this app, it works very well, and the few little bugs that were found were fixed quickly and easily by support. Thanks!

Jules Enchanting Gifts 22
United States
6 months using the app
Edited May 14, 2020

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

Collins & Conley
United States
6 months using the app
Amai replied April 8, 2020

Thanks for your feedback! We really appreciate that :)

August 3, 2017

Epic service, Great App, Highly recommended!!!

Luvele Uk
United Kingdom
6 months using the app
October 7, 2021

I'm really enjoying this App so far and what few issues I had, were fixed up in no time by Charie and Dhurga.
I'm very happy so far and hope this high level of service continues.

Rodriquez Tea Towels
Australia
6 months using the app
Amai replied October 7, 2021

We are glad that you like our app. It is certainly a pleasure to assist you !
Good luck to your business :)

December 1, 2020

This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.

Prism
United States
6 months using the app
Amai replied June 7, 2021

Thanks! It's our pleasure to keep clients satisfied.

April 18, 2019

Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.

Last Best Store
United States
6 months using the app
Amai replied May 13, 2019

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones.
Don't hesitate to reach out if you need any further assistance!

July 11, 2023

This app has provided fantastic functionality to our webstore and their customer support team has been consistently responsive and helpful.

Good Get
United States
6 months using the app
February 14, 2020

I had a query requiring some design assistance, and Eugenia was amazing. Great customer service, prompt and extremely helpful. The customer service is what differentiates this app from the others. Recommended.

MISHU CO
Australia
6 months using the app
Amai replied February 19, 2020

Thanks for such kind words and thanks for choosing us!

July 27, 2015

I am so pleased with the help that was provided by the developers of this app. I wasn't able to see the pre-order button on my site but then they quickly rectified the issue once I sent out an enquiry. And they were very friendly. Keep up the good work guys! I definitely recommend people get this app for their store!

Getgorgeous
United Kingdom
6 months using the app
October 5, 2016

Easy to setup, and the support is great! :)

Skatush No
Norway
6 months using the app