Reviews (1,056)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with customization at SKU level. It's praised for its user-friendly interface, easy setup, and responsive support team. Many have reported increased sales and compatibility with various themes. Regular updates and new features have enhanced its performance. Merchants also commend its ability to handle large product volumes, bulk editing, and managing fluctuating stock levels.

Edited November 2, 2017

The support which we received after downloading the app is what made us keep it on. They have a live chat which is available 24/7 so that they can assist you and help you get set up in a couple of minutes as opposed to going back and forth with emails.

Diamondbedding
United Kingdom
6 months using the app
August 1, 2019

always helpful when i need support, and one of the simplest pre-order managers i've found. simple but effective.

Etta Loves
United Kingdom
6 months using the app
Amai replied August 5, 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

September 26, 2016

Very good app and working good for me, very happy :)

Dada Nz
New Zealand
6 months using the app
October 2, 2017

Easy to set up the app specific settings and their support team was incredibly responsive getting the app installed and then remedying the few issues I found during testing. Great team to work with and the product does what you want it to.

Bloom City Organics
United States
6 months using the app
March 7, 2016

This app works great after successful installation. Their support staff (Philip) replied and fixed my setup problem in literally 10 mins. 5 Stars for both app and support.

Value Link
Australia
6 months using the app
March 15, 2016

Works really great when first installed. Quick and great customer service from the developer as well!
I recommend this and use the app on http://www.figataciclismo.com

Figata Ciclismo
Denmark
6 months using the app
October 21, 2015

Absolutely LOVE this app. Works better than the paid app I was paying $20+ for monthly. Such a life saver.

Divine Lashes
United States
6 months using the app
November 21, 2022

The app itself does not always work 100% to my liking, but customer support is extremely helpful. Whatever question you have they will do everything to help you. All of my problems were fixed within 5 minutes.

Gym Natural
Netherlands
6 months using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

September 21, 2015

So glad to have found this app, it works very well, and the few little bugs that were found were fixed quickly and easily by support. Thanks!

Jules Enchanting Gifts 22
United States
6 months using the app
Edited May 14, 2020

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

Collins & Conley
United States
6 months using the app
Amai replied April 8, 2020

Thanks for your feedback! We really appreciate that :)