Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

September 25, 2017

Always great and reliable apps but what sets SpurIT apart is their EXCEPTIONAL customer service. Always available and happy to offer custom code work for nominal charges. Very pleased with their support and product.

Directions Training
United States
7 months using the app
October 3, 2016

Easy to use app that is straight forward and quick to install.

Alpacasofmontana
United States
7 months using the app
September 8, 2015

This app is really useful! Especially when you have a large amount of SKUs in your shop and you want to let customers know that it is a preorder instead of instock. This helps alot in my inventory management. Support manager Philip Zhavrid was also very helpful and prompt in replying to my emails and help in every way he could! This app is highly recommended!

Carrislabelle
Singapore
7 months using the app
April 23, 2020

Best Shopify Owners
I will recommend the preorder app to everyone. Who’s want to build up the business to another level. 10 ⭐️ customer’s support special thanks to Alex and Artyom from SpurIT for the amazing Redcarpet customer service support treatment.

LatinaCurves
Spain
7 months using the app
Amai replied April 27, 2020

Thank you for such kind words! Feedback like yours inspires us to grow and become even better!

February 15, 2016

very simply to use and a great tool

Dragon Eye Gaming
United States
7 months using the app
May 7, 2018

Loving this app! Able to provide customers with back order status and availability dates per variant. This was the key factor in choosing this app. No other I found had been able to support. This provides changes clear guidance about shipping expectations and prevents order cancelations based on availability. Highly recommended.

Quantico Boot Llc
United States
7 months using the app
Edited February 2, 2021

Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.

oliso
United States
7 months using the app
Amai replied June 7, 2021

Thank you for your review.
We are always ready to assist so don't hesitate to reach out ;)

October 6, 2015

Does exactly what we want it to do for our store! easy to use as well.

Ethosbooks
Singapore
6 months using the app
February 3, 2017

great apps.. it had been looking for this kind of apps for quite a while..

Mikoye
Malaysia
6 months using the app
Edited November 2, 2017

The support which we received after downloading the app is what made us keep it on. They have a live chat which is available 24/7 so that they can assist you and help you get set up in a couple of minutes as opposed to going back and forth with emails.

Diamondbedding
United Kingdom
6 months using the app