Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

February 27, 2017

Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better:

The things that could be improved

- the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same.

- there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.

Farmhouse Sinks
United States
3 months using the app
August 28, 2017

I used the online support and got excellent help and guidance from Alexander. Quick and painless. Truly great support team and the app is awesome.

Tylercohen
United States
About 2 months using the app
December 11, 2015

Very good app for accepting pre-orders. A couple of minor issues, but they were resolved quickly. We will be using this app continuously as a way to manage inventory in the future.

M3ld
United States
About 2 months using the app
May 17, 2017

Incredibly easy to use, and allows us to do what we need!

Mtnlogic
United States
About 2 months using the app
April 26, 2018

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Thesploofy
United States
About 1 month using the app
October 28, 2017

The app in general is easy to use and nice, but what I'm definitely missing is the point of the pre-order, which for me is, to be able to set the own capture date of the payment (for example, not before the item is able to be shipped). I'm using it with shopify now and there is only 7 days to capture the payment, otherwise it will be expired.
Everything else is very good.

Bicolorious Music Records
Austria
About 1 month using the app
February 15, 2016

Great app, installation could be easier but works great!

Myfix Cycles
Canada
About 1 month using the app
October 12, 2016

Good app, very useful and easy to use.

Big Boy Collectibles
United States
About 1 month using the app
Edited December 29, 2019

Would be better if there was a verification and notification before upgrading from free to paid when setting up the app. Good thing the support team was very responsive and helpful to correct my issue.

Mama Finds Bliss
Philippines
24 days using the app
Amai replied December 30, 2019

Many thanks for the review!
Don't hesitate to contact us if you need any help

May 31, 2016

Great addition to an online store - customers can now pre-order items that are due for arrival soon. And it was easily installed in a flash.

The Purple Magnolia
South Africa
19 days using the app