Amai PreOrder Manager + Notify , 1,051 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.
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Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!
The app is fantastic - but the service from the team is even better. They have bent over backwards to sort out a couple of minor issues I was having for it and went over and above. I love their 24hr chat support - doesn't restrict you if you're in a different part of the world. I can highly recommend this app and the support the team give for it.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any help :)
I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.
Great app! Had a couple issues with our theme, but support was fast and professional and helped me set it up within 2 days.
If I could give zero stars I would. I never installed this app or activated service and I have been getting billed for 2 years. I canceled this service once before when I first saw I was being billed and I am getting billed again. Be careful this app will continue to take your money even after you cancel service and you may not even know that you have this app active on your website.
UPDATE 7/1/2021: In order to investigate your claims, we had contacted Shopify for verification. We were informed that you had not uninstalled the app as of today that is why you were billed. I had sent you your history with the app as well as our correspondence with Shopify.
Excellent customer service - issue was dealt with in a very timely manner, even when I was only on the free plan!
Thank you :) We are always glad to help, so don't hesitate to contact us anytime!
The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.
Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!
For me, it works great and was very easy to install.
The app is awesome that help me generate plenty of sales. Had an issue with the app but their customer service is first class. Got it solved within the day.
Thanks for the review!
Feel free to contact us if you need any assistance
Great app and customer support. This app allows us to continue taking orders whilst we wait for stock to arrive. Will hopefully save us lots of money in the future.