Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

January 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

ALOHAS
Spain
Over 3 years using the app
Amai replied January 31, 2020

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

February 21, 2020

Excellent customer service - issue was dealt with in a very timely manner, even when I was only on the free plan!

Sofia Nero
United States
2 months using the app
Amai replied March 2, 2020

Thank you :) We are always glad to help, so don't hesitate to contact us anytime!

July 3, 2016

For me, it works great and was very easy to install.

Faro Shoes
Portugal
2 months using the app
June 21, 2017

Great app and customer support. This app allows us to continue taking orders whilst we wait for stock to arrive. Will hopefully save us lots of money in the future.

Starlet Jewellery
United Kingdom
About 2 months using the app
May 12, 2023

They provide excellent customer service! The app is easy to use. I would recommend you use this app.

Saint's Gallery Edifying Art
United States
About 2 months using the app
September 30, 2015

I love this app! It's simple to set up and has increased my sales!

Bub N Bear
Australia
About 2 months using the app
September 25, 2016

Shopify is fantastic and very user friendly

Lionsdennz
New Zealand
Over 3 years using the app
August 13, 2016

I am happy I came across the Pre-Order Manager app as I was looking for something like this for my store. It is easy to use and I recommend any one who has an online store to use it.

Nouras Corner Store
United Arab Emirates
About 2 months using the app
November 24, 2015

Very easy to install and super easy to use!! Great app!!

Koss Outdoors
United States
About 2 months using the app
January 12, 2016

Hi,
The best part of this APP is the support team!. 5 stars service and support!. They are great.

HOWEVER,
I gave a 4 stars since the install instructions, language and video are oriented for tech knowledgeable people not for ordinary ones like me. I may add I am an entrepreneur managing companies all my life with an university degree and had so much difficulty to understand its installation process.

This been said, I would definitely RECOMMEND it since they want to succeed and to help us achieve our goals, that is GREATLY valued.

I wish them lots of success and improvement so it could be oriented to ordinary people with a friendly language. Thanks!!

Jazmin A.

Alpacaoi
Canada
Over 3 years using the app