Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

March 4, 2021

I'm a new user of the app but thus far it has been very easy to use and setup so very happy. I would recommend the app to any Shopify users.

Loufred PPE
United Kingdom
About 1 month using the app
Amai replied June 7, 2021

Thanks! Hope you'll keep enjoying the app :)

June 6, 2016

Very helpful app! it's awesome!

Elhair
United States
About 1 month using the app
Edited February 18, 2019

Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.

VersaChalk
United States
About 2 years using the app
March 5, 2017

Worked perfectly for our preorders.

Erbenscherfgbr
Germany
About 1 month using the app
March 23, 2020

Excellent service. Got us up and running without issue. Really amazing support! And very slick app.

Acabonac Farms
United States
About 1 month using the app
Amai replied March 27, 2020

Thank you! It's our pleasure to keep clients satisfied :)

November 10, 2020

It first started out all well - but now some variants can be bought - although the preorder is enabled and active.
Other variants can’t be preordered at all because the button doesn’t appear.

zettelweise
Germany
Over 2 years using the app
Amai replied November 18, 2020

Hi, thank you for your email. We had emailed you on 12/11/2020 on the resolution. After investigations from our dev team, there was no issue with the variants and it is working as intended. One possible reason is that you had turned on the geolocation for the variants and is accessing the variants at a different location or with a VPN turned on.

February 7, 2017

After some initial work with the developers, this app now works great with our Theme - and was instrumental in our migration away from Magento by allowing us to process back-orders and pre-orders for items that are not currently in stock.

Bison Tactical
United States
Almost 2 years using the app
August 14, 2016

Great app to manage orders even when inventory is temporarily out.
It took me a bit HTML coding to install and deactivate it though. When I deactivated it for all products there seemed to be a bit buggy and I had to stop taking orders when stock is out to make my site works normal again. Hope it will be a little easier.

Tjula
Canada
Over 2 years using the app
January 5, 2016

We integrated this into our store as we launched, and it was a great way to handle some tricky user experience / fulfillment challenges of a new store. If you are going to have pre-orders, this will save you time and energy.

Square Panda
United States
Almost 2 years using the app
Edited May 4, 2021

Great app, but the support is basically non-existent! I would give it 5 stars, but when I needed them a few times they just never ever answer :(
And to date, they still have not answered and I need help!!!!

Bike Mob
South Africa
Over 2 years using the app
Amai replied May 4, 2021

Thank you for the feedback. After checking through the support tickets, we had replied your issue via email 2 days ago with the resolution and another follow up email a few hours ago. We will make attempts to call you later. Thanks.

Update 5th May 2021: As communicated via email, this issue had been resolved. Do let us know if you have any further questions.