Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

February 3, 2017

I like this app! It allows wholesale customers to place large orders for things we don't have in stock. It also allows us to test a small run and see if it is popular before making a whole lot of an item, without missing any sales!

Vincausa
United States
29 days using the app
January 22, 2020

I love this app! The team provides fantastic support. They have gone above & beyond to support our site and always respond to me in a timely manner.

Coffee Booster
Canada
29 days using the app
Amai replied February 19, 2020

Thank you! It's a pleasure to keep our clients satisfied :)

May 29, 2017

I'd have to say that this preordering app works very well!

Huerta Clothing
United Kingdom
29 days using the app
Edited November 20, 2015

Great app and outstanding support! There was a compatibility issue with our theme after the install where pre-ordering the product's variations wasn't working correctly. After reaching out to the app devs, it was fixed shortly, even despite the fact that the main dev was gone for the day. The team had understood our emergency and resolved the issue in no time.

Private Holdings
United States
28 days using the app
October 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

Primalash
United Kingdom
28 days using the app
December 14, 2016

I'm giving 4/5 stars as I haven't really seen the results yet of installing a pre-order app on my site.

I just want to say that the customer support is absolutely fantastic! Philip has been friendly, prompt and informative! Excellent! He helped us install the app to our store - and even customised based on our store design. Thank you!

Swimshop2u
Malaysia
Over 1 year using the app
October 27, 2015

Highly recommend! easy to install, and fast thorough support when we needed. Simple as sending an email. JUST what our store needed to differentiate what is in stock and out and still allow customers to buy with info on when it ships. PERFECT!!!

Dirty Beauty
United States
28 days using the app
Edited February 4, 2021

We are using this app to put up pre-orders, our theme is heavily customized and it took some doing from Amai to get it to work. After i mentioned the issues, they got right on it and solved the issues! Only thing i would love to see added, is to be able to add an expected shipping period.
Great app, great support!

Luli Fama EU
Netherlands
28 days using the app
Amai replied June 7, 2021

Thank you! We highly appreciate your feedback :)

February 8, 2016

So happy with this :) Keeping our sales going with pre-orders :))

It Really Works Vitamins
United Kingdom
27 days using the app
January 27, 2017

This is the greatest app and the support is very quick to respond and help with any issues. This is a must for any e-commerce business. Love them.

Mintpear Com
United States
27 days using the app