Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and keeping customers informed. It offers customization options and is compatible with various themes. Despite being time-consuming, it supports adding pre-orders to numerous products. The app's performance has improved over time, with past issues resolved. Merchants appreciate the quick and effective customer support. Regular updates introduce new, valuable features.

Edited December 13, 2023

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

FITScrubs® Inc
United States
Over 7 years using the app
November 15, 2023

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

Barbara's Needlepoint
United States
Almost 3 years using the app
December 7, 2023

This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful.

Thank you Amai for the great App and service!

Khan Scope Centre
Canada
6 months using the app
December 14, 2023

I have got really good support from their team!

Naturecan Fitness JP
Japan
About 1 year using the app
December 1, 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

AZUR FIT®
Canada
26 days using the app
January 19, 2024

Great customer service! They will resolve any issue you have. Highly recommend!

AURORA RAYS
United States
1 day using the app
October 24, 2023

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

Wigiwama
Latvia
11 months using the app
October 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

Primalash
United Kingdom
28 days using the app
September 8, 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Flaman Fitness
Canada
2 months using the app
Edited April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

FIVE AND DIAMOND
United States
Over 5 years using the app
Amai replied April 9, 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.