Reviews (1,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
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Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!
Hi there Kinkz Hair Products and Team!
Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out!
Please reach out if you need our help! Our support team is always available for you.
good
We're glad that you liked our app Masterpiece Co.! If you need help with anything, just let us know. Thank you for choosing Pre-Order Now!
Sunny was super helpful and very polite in solving our issue, thanks!
Hi Maiami team!
Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!
If you have any further questions or concerns, don't hesitate to reach out. We're here to help!
She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem
Hey there Ian!
Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.
Don't hesitate to reach out if you need our assistance!
Good
Thank you for the 5-star review team! We appreciate your support.
We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!
Hi Mother Earth Products!
We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.
If you need further assistance, you know where to reach us!
If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.
Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.
When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.
Hey there Hope Innovations team!
Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!
Please reach out if there's anything else you need assistance with.
Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.
Hey there Kimber Doll USA!
We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.
If there's anything else you need help with, you know where to reach us!
Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.
Hi there Foraged and Sown team!
We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.
If you need any further assistance, don't hesitate to reach out!
muy bien
Thank you for the 5-star review Inhala Soulwear and team! We appreciate the support.