Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

September 20, 2023

Our theme wasn't supported right off the bat. The functionality was limited initially but thanks to the support team they were able to go in and make everything work as advertised. Very friendly and easy to communicate with. Highly recommended!

ParSkins
United States
3 months using the app
Website on Demand Studio, LLC replied September 22, 2023

Hi ParSkins,

We appreciate the time you took to leave us this review. We are very serious about providing the best customer experience possible and are thrilled to hear that you received such good support from our team. As always, we are here to help!

March 30, 2024

LOVE IT

SEAMZ
United States
17 minutes using the app
Website on Demand Studio, LLC replied April 1, 2024

Hey there SEAMZ team!

We're glad that you're loving our app! Thank you so much for taking the time to leave feedback, we appreciate your support!

If you need any help, please feel free to reach out to us!

January 31, 2024

Quick response and helpful

BodyByBree
United States
42 minutes using the app
Website on Demand Studio, LLC replied February 6, 2024

Hi there BodyByBree!

Thank you for making our day with your wonderful review! Our goal is to ensure we provide a world-class customer experience to our merchants.

Please reach out if you need further assistance.

February 22, 2024

Quick and good application

Revitalizex Nutrition
United States
2 minutes using the app
Website on Demand Studio, LLC replied February 26, 2024

Thank you for the 5-star review! Glad you found our app quick and effective!

May 26, 2023

I've used this app for all my pre-orders seamlessly. Any time I have a question about set up Aman on the customer service team is quick to help and fix any issues. Would definitely recommend!

Dorothy Gilbert
United States
About 3 years using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Dorothy Gilbert

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

March 5, 2024

good

IIIUMINA APPAREL
South Africa
About 2 hours using the app
Website on Demand Studio, LLC replied March 7, 2024

Hey there IIIUMINA APPAREL!

Thank you for taking the time to leave a 5-star review! We appreciate your kind words and are grateful for your support.

Please let us know if there is anything we can help you with! Cheers!

August 23, 2023

Fast customer service. I was able to get help when I did not understand the app at first. This is s good app to use since I am new to being a business owner.

OutcastedGrams
United States
5 months using the app
Website on Demand Studio, LLC replied August 25, 2023

Hi there OutcastedGrams,

Thank you for taking the time to give us this 5-star review. We appreciate that our fast customer service was able to quickly assist you in understanding more about your app. It is fantastic that PreOrder Now can help your business needs.

Stephanie and the Customer Support Team

October 1, 2023

Effective app ! Quick and reliable response from the support team on a sunday...

Apoticaria
France
Over 3 years using the app
Website on Demand Studio, LLC replied October 2, 2023

Greetings Apoticaria,

We appreciate that PreOrder Now is giving you what you need for your store. Thanks for leaving us this review and for seeking and receiving the support you needed.

The PreOrder Now Support Team

February 12, 2024

awesome

Simpson Collective
United States
44 minutes using the app
Website on Demand Studio, LLC replied February 14, 2024

Hey there Simpson Collective!

It's an awesome day all thanks to your wonderful review! Thank you for your support for our app.

If you have any questions or need any help, please feel free to reach out to us!

June 6, 2023

I'm very pleased with this app, it has all the options I need. I particularly like the ability to allow partial payment at time of pre-order and collect the balance when shipped. It was easy to customize the settings to make it visually compatible with my theme. There were a few very minor appearance issues, but I got fantastic and almost immediate support from Amandeep who fixed them right away.

Grow Towers
Sweden
4 months using the app
Website on Demand Studio, LLC replied June 8, 2023

Hello to our friends at Grow Towers

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team