Reviews (1,431)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

April 21, 2020

Great product and great service. I can manage all of my back orders very easily now and not miss out on sales due to products simply being out of stock. Thanks Robert and the team .

EarthSource
Australia
About 4 years using the app
Edited June 20, 2022

Was really impressed with the support I received from Josh the developer of this app. He had everything working well in no time at all. Thank you

Desti Saint Handbags
Singapore
About 4 years using the app
October 1, 2020

Great app! Definitely recommended. Easy to configure. Works exactly as expected. Outstanding support team. I had a compatibility issue with my custom theme, opened a support ticket, and Jabir resolved my issue within minutes.

INTO THE VOID Merch Co.
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 5, 2020

Hello friends at INTO THE VOID Merch Co

It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) We will let Jabir know that his assistance was greatly appreciated! Thank you!

Melissa & The Pre-order Now Support Team

Edited May 30, 2023

We use this app to manage pre-orders and back orders. and it works great. Additionally, on rare occasions when an issue does pop up, their support is excellent.
Aman and Nicoz quickly assisted, addressed, and resolved my questions and issues. Thank you Cheers

CTL
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied August 4, 2022

Hello to our friends at CTL

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 7, 2018

This app saved our store and cashflow. Seamless integration, such an easy and effective tool. We trialed 3 different apps unsuccessfully before stumbling upon this one. 5 stars from us! Thanks guys. Boom

Teamysn
United Kingdom
Almost 4 years using the app
October 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Gritty Soul
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 14, 2022

Hello to our friends at Gritty Soul

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 10, 2021

Easy to start using, operates exactly as advertised, and very powerful options/customisation. Support is very helpful and responds quickly, which helps to get the fiddly bits perfect (given our highly complex customised website).

Absafe
Australia
Almost 4 years using the app
Website on Demand Studio, LLC replied February 11, 2021

Hello friends at Absafe

Thank you for giving us this awesome review! We are happy we could lend a hand :-) We wish you and your store a successful year! :-)

-Melissa & The Pre-order Now Support Team

March 28, 2024

nice

Odysseyy Outpost
United Arab Emirates
14 days using the app
Website on Demand Studio, LLC replied April 1, 2024

Thank you for the 5-star review Odysseyy Outpost and team!

Edited June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

esby apparel
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!

Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store.

Can you email us? (preorder-now@websiteondemand.ca) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be...

Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap...

Sean & The Pre Order Now Team

September 23, 2022

Excellent app and excellent support. Josh has been really helpful and has made some aesthetic changes to suit my theme. Contacting them is very quick and there always seems to be someone online to help. Very happy customer!

Clothkits
United Kingdom
Almost 4 years using the app
Website on Demand Studio, LLC replied September 23, 2022

Hello to our friends at Clothkits

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!!

Cheers,
Pushpesh & the Pre‑order Now Support Team