Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

May 8, 2024

GREAT NICE and EASY

Official Big Steppa Clothing
United States
4 days using the app
Website on Demand Studio, LLC replied May 10, 2024

Hi there Official Big Steppa Clothing!

We want to keep everything simple here at Pre-Order Now. I'm glad you liked it!

If ever you need any help, just let us know. Our support team would be happy to help!

March 25, 2024

Speedy customer support!

Hermans
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 27, 2024

Hey there Hermans team!

I'm glad that you received a quick response from our support team! We understand how important it is to get help when you need it, which is why we work hard to ensure that a prompt response is provided to our merchants.

If you need further assistance, please feel free to reach out!

August 8, 2024

Der letzte Schrott und der Support ist keine Hilfe

PURE SOUL Naturkosmetik
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied August 14, 2024

I'm so sorry about your poor experience with us so far. I will be reaching out to you directly to see if we can fix things and win back your trust. At the very least, I want to make sure that we learn from what we did wrong here so we can make sure it does not happen again.

Hannes Bez | Director of Customer Experience

March 28, 2024

nice

Odysseyy Outpost
United Arab Emirates
14 days using the app
Website on Demand Studio, LLC replied April 1, 2024

Thank you for the 5-star review Odysseyy Outpost and team!

July 2, 2024

good

Masterpiece Co.
United States
13 days using the app
Website on Demand Studio, LLC replied July 4, 2024

We're glad that you liked our app Masterpiece Co.! If you need help with anything, just let us know. Thank you for choosing Pre-Order Now!

June 17, 2024

I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.

gigawattgame
Netherlands
About 1 hour using the app
Website on Demand Studio, LLC replied June 19, 2024

Hi gigawattgame and team,

We appreciate your feedback and I'm sorry to hear that you were forced to leave a review. I reached out to you through your Instagram page to offer assistance.

We are eager to help and please be assured that we will do our best to set everything up for you if you give us the chance.

I hope to hear from you soon!

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now

August 1, 2024

THIS IS AWESOME AND WAS SO EASY

Aspire Learning Solutions
United States
38 minutes using the app
Website on Demand Studio, LLC replied August 5, 2024

We're glad that you had an awesome experience Aspire Learning Solutions and team! Thank you for the review!

March 8, 2024

Great technical help. App works amazing!

Integrative Care Shop
Canada
About 1 hour using the app
Website on Demand Studio, LLC replied March 11, 2024

Hey Integrative Care Shop!

Thank you for your fantastic review! We're delighted to hear that you're having a great experience with our app and that our support team was able to help you out!

If you need help with anything else, you know where to reach us!

April 7, 2024

great

Tuco Classic
France
10 days using the app
Website on Demand Studio, LLC replied April 10, 2024

Love the review Tuco Classic team! Thank you so much for your appreciation of our app.

April 5, 2024

x

lostkidsfindhope
Canada
9 months using the app
Website on Demand Studio, LLC replied April 8, 2024

Thank you for the 5-star review lostkidsfindhope and team!