Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

May 23, 2023

Very helpful & responsive -walked my step by step through my questions, and I was able to resolve my issue within 10 minutes.

Rubes
United States
10 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Rubes

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 16, 2023

Amandeep was a huge help in resolving all my concerns with my account & would always respond immediately!

XtremeMats
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied June 19, 2023

Hello to our friends at XtremeMats

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 6, 2023

Effective and efficient app! Customer service is also very responsive to the inquiries and solve the issue very fast.

Kulture Home Decor
Singapore
About 2 years using the app
Website on Demand Studio, LLC replied July 7, 2023

Greetings Kulture Home Decor,

We thank you for the 5-star review! Your collections are perfect for Pre-Order now. We are happy that you can use this to benefit your store.

Stephanie & the Customer Success Team

April 12, 2024

Fast customer service, thank you!

Dolli Pole Wear
United States
Website on Demand Studio, LLC replied April 15, 2024

Hi there Dolli Pole Wear team!

We're thrilled to hear you feedback for our support team. We take pride in the customer experience we provide and work hard to ensure you receive prompt and accurate replies.

Please let us know if there is anything else we can help you with. Thank you for choosing Pre-Order Now!

May 25, 2023

The app is simple to use and allows us to gauge demand ahead of product launch. The support is prompt and efficient which is important when you need to fix any issues that are blocking sales. Thanks team!

Greene King Shop
United Kingdom
About 1 month using the app
Website on Demand Studio, LLC replied May 26, 2023

Hello to our friends at Greene King Shop

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 4, 2023

Aman was great. He helped me to figure out why a product in my store was not adding to cart. Fast and efficient

Worship In My City
United States
About 1 month using the app
Website on Demand Studio, LLC replied May 5, 2023

Hello to our friends at Worship In My City

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 23, 2023

Very easy to follow. Looking forward to using the app. I’m so excited to use this app since I’m a new business this is going to help tremendously.

Hawsé
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Hawsé

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 22, 2024

Good App

LEAFCLO
Germany
21 minutes using the app
Website on Demand Studio, LLC replied March 25, 2024

Hey there LEAFCLO!

Thank you for the review! We'd love to hear more about your experience. Can you provide us with more information? Is there anything we can do to make your experience better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - Pre-Order Now

May 1, 2023

Great features. I had an issue with the Preoder button not taking the customer to the cart, so I reached out on the chat box for help. Amandeep did a really great job fixing a theme issue that occurred but it was fixed in like 5 seconds.

Le Tote Original
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Le Tote Original

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 9, 2023

Setup was quick, I was up and running in no time. Their support was responsive, helpful, and friendly.

Koffiracha
United Kingdom
7 months using the app
Website on Demand Studio, LLC replied May 10, 2023

Hello to our friends at Koffiracha

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team