Reviews (1,515)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

Edited February 13, 2024

We've used this app for many years. The initial set-up is easy, & it is very easy to maintain while we add new products for pre-order frequently. We recently had an issue, & they were able to solve it in a reasonable amount of time. Every person I've talked with has been responsive & helpful.

MOD Sportswear
United States
Over 6 years using the app
Website on Demand Studio, LLC replied April 27, 2023

Hello to our friends at MOD Sportswear

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz ...

September 2, 2019

Amazing support from the team and developers at Website On-Demand. I can highly recommend this app and if you have any issues they will happily assist you to have your questions answered or any issues resolved in speedy time! Great work guys!

TacToys
Australia
About 6 years using the app
June 16, 2023

Aman was SO helpful when we needed support! He fixed our issue in minutes and saved us so much troubleshooting time. Very impressed! This app is amazing!

Brutalitees
New Zealand
About 6 years using the app
Website on Demand Studio, LLC replied June 16, 2023

Hello to our friends at Brutalitees

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support ...

January 15, 2024

Customer service available, fast, and efficient :).

Kif-Kif Import
Canada
Almost 6 years using the app
Website on Demand Studio, LLC replied January 17, 2024

Hey there Kif-Kif Import and Team!

We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our ...

February 1, 2023

Great app, and great customer service. Thanks to Aman who helped customize and tweek some little things.

Clothes & Roads
Canada
Over 5 years using the app
Website on Demand Studio, LLC replied February 2, 2023

Hello to our friends at Clothes & Roads

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience ...

February 13, 2024

Excellent customer service!

happyjagabee store
Japan
Over 5 years using the app
Website on Demand Studio, LLC replied February 15, 2024

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything ...

May 9, 2024

Mi trovo veramente bene, il servizio cliente è una bomba, sono veramente bravi. Consigliato

Bone Beats
Austria
2 months using the app
Website on Demand Studio, LLC replied May 10, 2024

Hey Bone Beats and team!

Thank you for the wonderful review! We're pleased to hear that you like our app and the customer service that you got. We appreciate your support!

If ...

June 8, 2020

Great app. Easy to use with many options that are easy to customize. Support is excellent. A must-have if you offer pre-orders.

Nicoletta Carlone
United States
Over 5 years using the app
Website on Demand Studio, LLC replied June 9, 2020

Thanks for the positive feedback and the recommendation. And as usual, we're just an email away should you have any issues/concerns :)

February 20, 2023

We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!

All Mamas Children
United Kingdom
Over 5 years using the app
Website on Demand Studio, LLC replied February 22, 2023

Hello to our friends at All Mamas Children

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t ...

September 26, 2018

This is great app that is very versatile.

Easily customizable as well.

Chris and his team were very help in tweaking everything for us!

Thank you!

Outcast Garage
United States
Over 5 years using the app