Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

May 27, 2021

So Far so good setting this up. Really want to see how this works for us and hopefully will generate great sales whilst we are waiting for the stock

Harper & Lewis
United Kingdom
About 1 month using the app
Website on Demand Studio, LLC replied June 1, 2021

Hello friends at Harper & Lewis

We appreciate you leaving this honest review! Thank you so much! :-)

-Melissa & The Pre-order Now Support Team

May 31, 2023

I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!

Blind Bear Outdoors
United States
2 days using the app
Website on Demand Studio, LLC replied June 1, 2023

Hello to our friends at Blind Bear Outdoors

Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 13, 2023

Great app and great customer service. Would definitely recommend to enable pre-orders on your site.

DuroMax Power Equipment
United States
2 days using the app
Website on Demand Studio, LLC replied September 15, 2023

Greetings to you DuroMax Power Equipment,

We appreciate you taking time to write this 5-star review! We strive to assist our merchants in any way that we can and we are happy that you used our customer support service to assist you with your app. Thank you for using PreOrder Now for your store needs!

Stephanie and the Customer Support Team

March 17, 2020

I installed and tried every single preorder app on Shopify's app store and this one is the best. The App is amazing, it has all the features and customer service is the best. The other apps didn't work and their customer service was absolutely terrible. Apparently I have a tricky or new theme "Atlantic" and none of the services worked out of the box with it. Pre-order now also had several tricky issues but they were quick to resolve it and customized it to work with my theme.
They solved every issue and even one I didn't even mention yet. Boom done, perfect. Meanwhile every other apps customer service was like ummm here's a useless link to waste your time, oh that didn't work umm uggg, choke.... Thank you Pre-oder Now for saving my business launch.

okoliving
United States
2 days using the app
November 9, 2022

Fantastic support. Nicoz has been extremely helpful. Highly recommend.
Apps easy to use, and integration advice has been great.

Pozitive Sign & Graphic Supplies
Australia
2 days using the app
Website on Demand Studio, LLC replied November 10, 2022

Hello to our friends at Pozitive Sign & Graphic Supplies

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

November 2, 2022

The response was very smooth and helpful. It would be nice to have Japanese language support, and it would be better to have a warning alert for reserved items with different delivery dates.

REMI RELIEF
Japan
About 1 month using the app
Website on Demand Studio, LLC replied November 3, 2022

Hello to our friends at REMI RELIEF

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 18, 2022

L'app funziona abbastanza bene... alcune cose vanno migliorate. L'assistenza ottima, veramente 10+ al customer care, se non fosse stato per loro avrei disinstallato l'applicazione.

CasafuscoShop
Italy
About 1 month using the app
Website on Demand Studio, LLC replied October 20, 2022

Ciao ai nostri amici di CasafuscoShop

Grazie per aver condiviso la tua recensione con noi e la community. Siamo lieti di sapere che Nicoz è stata in grado di fornirti un eccellente supporto. Facciamo di tutto per aiutare ogni commerciante e sono felice di aver colpito nel segno per te. Auguriamo a te e al tuo negozio un grande successo!

Saluti,
Pushpesh e il team di supporto per il preordine ora

November 4, 2017

We need something so we could let people know we were out of stock and a lead time for shipping to continue selling our products. This App “Pre-Order Now” works great and is simple to use with a low $10 monthly fee. I highly recommend to anyone.

Borit
United States
2 days using the app
February 20, 2023

Aman was a great help getting the program tweaked and running smoothly!! I recommend their customer service and the product as well.

Maison de Kristine
United States
2 days using the app
Website on Demand Studio, LLC replied February 22, 2023

Hello to our friends at Maison de Kristine

Thanks for sharing your review with the community and us. We're delighted to hear that Amand was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 18, 2022

I used this app and it matched my requirement, nice app and team is also great for help, I was stuck but your team help me out to resolve

Eadie Staging
Australia
2 days using the app
Website on Demand Studio, LLC replied August 19, 2022

Hello to our friends at Eadie Staging

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team