Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

Edited December 2, 2019

I like the app a lot. It's easy to use, I can navigate through it well, and it has helped my online store tremendously.

The Misfit Club
United States
About 2 hours using the app
Edited December 5, 2019

Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!

Gigi & Palmer
New Zealand
About 1 hour using the app
January 3, 2022

This app don't use to shopify2.0? https://themes.shopify.com/themes/dawn/styles/default?locale=ja&utm_campaign=2021-08-dawn-launch&utm_content=pr&utm_medium=web&utm_source=homepage&utm_term=ne

LIVALIE
Japan
About 1 hour using the app
Website on Demand Studio, LLC replied January 3, 2022

Hello there,

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

Pre‑order Now isn't fully compatible with all the Shopify Online Store 2.0 themes, but our app does work with Dawn theme which I believe you were trying to use. If you'd still like to use the app, please reach out to support@websiteondemand.ca and we will get this sorted ASAP.

We do realize the annoyance at not having the dawn theme work with the app right away, but we promise to have it working as soon as you reinstall the app.

Regards,
Pushpesh & the Pre‑order Now Support Team

February 29, 2020

cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use

Hollywood Hair Bar
United States
About 1 hour using the app
June 30, 2022

BEWARE - I downloaded this and it immediately went live on the site downloading content onto pages without initial consent. I figured out how to fix it. But then when I added the pre-order stuff to a product it took down my whole site for an hour. I uninstalled it and deleted it and everything is back to normal. Missed a couple hundred in sales.

Elijah's Xtreme
United States
About 1 hour using the app
Website on Demand Studio, LLC replied July 1, 2022

Hello to our friends at Elijah's Xtreme

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my sincerest apologies for the negative experience that you had with the app on your website. It is indeed strange that the app took down your whole website for an hour. It might be an issue with the specific theme you are on or a conflict with another app that is already installed on your store. Unfortunately, we can't troubleshoot unless the app is installed in your store. If you like to give us another try, I will ensure to have our best developers work on your case and get it working ASAP.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Pre‑order Now Support Team

July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

MARTHA
Austria
38 minutes using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at MARTHA

Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 5, 2020

i am installing the app and not sure yet, i want both back in stock notice and pre orders is what i am after we will see if it works. i will let you know

Your Safety Company
United States
31 minutes using the app
November 19, 2021

looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes

Kaltham's Pavilion
Qatar
28 minutes using the app
Website on Demand Studio, LLC replied November 22, 2021

Hi Kaltham's Pavilion,

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

`Harish - Customer Success Team :)

December 6, 2019

Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.

Percy The Park Keeper
United Kingdom
32 minutes using the app
July 1, 2021

havent tried yet. but kdañldkjaknsd kldjaskldjaklsdjalksd jdalkjdakld kljdaklmdasn kndalsjda kjdakljda kljads

Tipi Tent
Spain
22 minutes using the app