Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

November 15, 2017

Great app, great support when needed too.

Taclight
United Kingdom
Almost 3 years using the app
Edited March 30, 2022

Live chat support very quick to respond and solve issues. This is very reassuring, and would recommend the app.

Carrie Elizabeth
United Kingdom
Almost 3 years using the app
Website on Demand Studio, LLC replied November 10, 2020

Hello friends at Carrie Elizabeth

We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)

-Melissa & The Pre-order Now Support Team

Edited August 30, 2022

This is a great app! We previously had customers upset that they didn't see our out of stock line in the description. This is much harder to miss and it happens automatically! Great support for any issues that may arise. I needed help today and Aman fixed my issue in 2 minutes.

ameriDroid
United States
Almost 3 years using the app
November 26, 2017

Exactly what I was looking for. Installed and customized in under 5 minutes. Excellent all the way around.

Milk Honey Tights
United States
Almost 3 years using the app
January 18, 2019

This app basically saved my life! We have products that are both ready to ship and made to order. The app really facilitates our inventory management, plus the client knows right away whether they will receive their order shortly or will have to wait a couple of weeks! Easy to use, design that adapts to your team, and many customizable options! I highly recommend it! :D

Gaia & Dubos
Canada
Almost 3 years using the app
March 13, 2023

Aman, Thank you for your Kindly HELP!!! We will slove the problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ATELIER N’S
Japan
Almost 3 years using the app
Website on Demand Studio, LLC replied March 14, 2023

Hello to our friends at ATELIER N’S

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 8, 2022

Great app, have been using it for a couple of years now. Great support and works like a dream. Thanks website on demand for all your help.

Dream Vessels
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied June 9, 2022

Hello to our friends at Dream Vessels

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

December 30, 2023

Does not work.

Junethree
United States
About 2 hours using the app
Website on Demand Studio, LLC replied January 5, 2024

Hi team Junethree. We'd love to have a chance to hear more about your review. We've tried to get in touch via email and through your website. We work with many other apparel merchants with great success and we're confident we can work with you to get pre-orders working for your site!

We will keep trying to get in touch with you to make things right!

March 14, 2022

This App has been great in managing our pre-orders. Their support is amazing. We are very app with this app.

The Best Furniture Shop
New Zealand
Almost 3 years using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at The Best Furniture Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited February 12, 2020

Support from Vlad was very fast and responsive to my questions. So far, so good and would recommend!

Chalice Press
United States
Almost 3 years using the app