Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

April 4, 2019

We are really enjoying this app. It is easy to use for customers and for us. We had 1 customer service issue and it was handled promptly. Would reccomend this to other businesses.

Ettika
United States
Over 2 years using the app
March 9, 2021

This app helped me collect money while merchandise was in rout and it really helped me so much. I would recommend this app to anyone. Great Job.

Exquisite Diva's
United States
Over 2 years using the app
Website on Demand Studio, LLC replied March 16, 2021

Hello friends at Exquisite Diva's

We are happy we could assist! We really appreciate this awesome review, we are happy the app has been helping you :-)

-Melissa & The Pre-order Now Support Team

January 10, 2022

Working well so far, just got it enabled. Needed some help for it to find the add to cart button but support was extremely responsive and got it configured for us very quickly.

Brixley Bags
United States
Over 2 years using the app
Website on Demand Studio, LLC replied January 11, 2022

Hello, friends at Brixley Bags

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

Edited April 23, 2020

Great app, really helped me manage back orders and manage customers expectations on stock levels. I highly recommmend it.

Cranmore Home & Co.
Australia
Over 2 years using the app
May 28, 2019

Great app for creating pre-order on your website. Seamless setup and very easy to use. Highly recommend it.

Safedome
Australia
Over 2 years using the app
June 23, 2017

Great app and super helpful tech support! :D

Hermosa London
United Kingdom
Over 2 years using the app
September 26, 2022

Some of the settings aren't that intuitive but the service/support is amazing. Always within a minute or two and always patient and great. Aman helped me this morning and absolutely killed it!

Sofort
Canada
Over 2 years using the app
Website on Demand Studio, LLC replied September 27, 2022

Hello to our friends at Sofort

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

May 5, 2020

Awesome awesome awesome support. I had to reach out to get the app to work exactly how I wanted but after they configured it for my theme, I was able to customize it and get it running right away.

Extremely easy to use and very functional.

Donata Skinfood
United States
Over 2 years using the app
April 28, 2022

We have started using this app to take preorders on upcoming items. We have since sold thousands of units using this software!

Pandasaurus Games
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 29, 2022

Hello to our friends at Pandasaurus Games

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

Edited October 7, 2022

The app works great, but the real selling point is the support! Fast, clear, and helpful every time. Update: We ran into a small hiccup setting up new products, but Raymond replied quickly to our chat and things were cleared up in 15 minutes. Follow-up Oct 2022: We had a minor issue come up, Amandeep fixed it fast!

Dissent Pins
United States
Over 2 years using the app