Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

March 22, 2019

So far, it's working really good for my site. I was looking for an app that allows my customers to pre-order products they really want. A guru shared the info with me and it seems to be doing exactly what I wanted. Thank you

Heritage Trends
United States
5 months using the app
Edited February 22, 2021

Waiting to launch our store. Will update review after first sale. So far, very easy to use and navigate. *Update on 2/15/21:
Its been a few weeks since downloading the app. There was an issue with the first theme so we changed it and everything worked fine, at first. Set up was pretty simple and everything worked great. Until the first time an item sold out and pre-order was "active" for that product. The "Pre-Order" banner on the product will not show up, the "Pre-Order" button does not show up, it did not notify the customer at checkout of the pre-order status, and did not reflect it in the email. A second order was later placed with 2 of an item, when we had 1 in stock. It never notified the customer that 1 item was pre-order. My wife and I have attempted to contact the company by email and have left 3 voicemail messages in the last 6 days, each time the claim they will respond within 24 hours and never have. We are extremely disappointed with the customer service. If the issue is fixed, I will update the review and reflect the changes. If not, we will be canceling and requesting a refund as they have not delivered what was advertised and promised with the product. I hope you have better luck than we have. **Update: Customer service fixed the issue promptly after our last request. We appreciate making it right and function as advertised.

Nine Realms Athletics
United States
5 months using the app
Website on Demand Studio, LLC replied February 3, 2021

Hello friends at Nine Realms Athletics

Thank you for this honest review, we really appreciate it :-)

-Melissa & The Pre-order Now Support Team

December 18, 2017

Great app, easy to install and setup, already brought us several pre-orders in the first few days of testing it! Will definitely keep this app running!

Aesparel
Germany
5 months using the app
November 23, 2017

Great app for items, not yet in stock. We use it take pre-orders on items and purchase only those that sell. Awesome customer service with a fast response. Definitely needed if you don't want to purchase a bunch of inventory ahead of time.

Sweets By Jubilee Favors
United States
5 months using the app
April 21, 2023

best pre order app ever, bro is fast with the respond and fixes the problem quick like a jet! love it

GEOVANTE
Taiwan
5 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends at Eliot Grey

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 17, 2020

After trying out several pre-order apps this one was the best. Setup was easy and my customers are able to pre-order without any problems. I highly recommend this app for all your pre-order needs

Mz Teedi
United States
5 months using the app
Website on Demand Studio, LLC replied June 17, 2020

Thank you for choosing us :)

June 14, 2022

It is a great app with a feature to put your products on Preorder and also some extra features for better operations. Their support team was also quick to configure this app on our theme.

NYNM
India
5 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at NYNM

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 23, 2023

Great customer service and very easy to use and set up.
I have had to contact customer service twice and they have helped guide me to answer all questions.

Radiant Light Candle Co
United States
5 months using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at Radiant Light Candle Co

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 8, 2017

Works as advertised. Easy to setup as well.

Vrge
United States
5 months using the app
January 13, 2023

Had a new issue with a newer feature and Nicoz was able to get it settled for me right away. I love when I can chat with support staff on these projects!

boygeniusmerch
United States
5 months using the app
Website on Demand Studio, LLC replied January 15, 2023

Hello to our friends at boygeniusmerch

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team