Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

Edited October 26, 2021

There's definitely some set up involved, and I initially had some theme conflicts, but the support with Preorder Now helped work through it and made edits until it all looked and worked well. Looking forward to using it more!

Kirby Cove Active
United States
5 months using the app
Website on Demand Studio, LLC replied October 27, 2021

Jabir and the team went jumping when they saw this review. Glad we're able to help.

If you have other concerns or problems, support@websiteondemand.ca
We'll attack it likeour lives depend on it.

Cheers!
-- Chud and the Preorder Now support team

October 20, 2022

This app is exactly what I needed. Nicoz was also great at addressing my questions and concerns after install.

Courtside Sneakers
Canada
5 months using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Courtside Sneakers

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited June 29, 2023

So far so good! Thepre order button seems to freeze up once clicked through. We will update our review once figured out.

Edit: the button doesn't work, and when you first get to the home page or product page it'll say buy now then quickly change to pre-order.

Edit: After help from Josh our problem was resolved within a day!

Transparent Energy Drink
United States
5 months using the app
Website on Demand Studio, LLC replied June 29, 2023

Hi Transparent Energy Drink,

Thank you for taking the time to write such a thoughtful and positive review! We're sorry to hear that you had some difficulties with the preorder button. At the same time, we're thrilled to read such glowing feedback about our customer support team. We take great pride in the quality of our customer service and we're very happy to see that Josh delivered a solution for you so quickly!

As always, please do not hesitate to reach out to us!

Stephanie and the Customer Support Team

July 16, 2019

Excellent app, has many features and the interface is intuitive, so it's easy to work with. Great support too.

iSparkle Apparel
United States
5 months using the app
Edited April 24, 2023

Just started with this app. I had issues with my theme and the support has been more then helpful. Aman helped me a lot customising the app to fit my theme. Thanks a lot!

Custom Lashes
Australia
5 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends at Custom Lashes

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

May 12, 2023

recommended if you need to indicate your product(s) is pre-order product
also
quick support if issues arise

tinytoes.ca
Canada
5 months using the app
Website on Demand Studio, LLC replied May 15, 2023

Hello to our friends at tinytoes.ca

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 25, 2021

Really helpful app for pre-order products. It just needs a bit more design options but all in all it's great.

JARDIN DÉPÔT
Canada
5 months using the app
Website on Demand Studio, LLC replied February 26, 2021

Hello friends at JARDIN DÉPÔT

We are happy you found the app to be helpful :-) We will take these suggestions into consideration for any future updates, thank you for leaving us this great review!

-Melissa & The Pre-order Now Support Team

October 18, 2021

App work greats and they have amazing customer service. Had a bit of an issue and they had it fixed within 20 mins. I highly recommend

Weeb World
United States
5 months using the app
Website on Demand Studio, LLC replied October 19, 2021

Thank you so much for this review!
We are glad that you're happy with our service :)

In an off chance our app isn't working, please contact us at
support@websiteondemand.ca

Cheers!
-- Chud and the Preorder Now Support Team

Edited November 22, 2019

I love this app. It's easy to use and has all the features required for a preorder. I would recommend it to anyone!!

Spectrum
Australia
5 months using the app
March 7, 2019

i've got this app running in my store now and im really happy with it. It was easy to set up and its great to be able to set a future delivery date.

Puggle Baby Australia
Australia
5 months using the app