Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

June 14, 2022

It is a great app with a feature to put your products on Preorder and also some extra features for better operations. Their support team was also quick to configure this app on our theme.

NYNM
India
5 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at NYNM

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 11, 2023

Had an issue with getting it to work with my theme, and they were on it in minutes. Upgrading now to unleash this great app on all of my inventory to keep the sales coming. Thank you guys!!

Dirty Mids
United States
5 months using the app
Website on Demand Studio, LLC replied May 15, 2023

Hello to our friends at Dirty Mids

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

January 23, 2023

Great customer service and very easy to use and set up.
I have had to contact customer service twice and they have helped guide me to answer all questions.

Radiant Light Candle Co
United States
5 months using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at Radiant Light Candle Co

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 8, 2017

Works as advertised. Easy to setup as well.

Vrge
United States
5 months using the app
April 21, 2023

best pre order app ever, bro is fast with the respond and fixes the problem quick like a jet! love it

GEOVANTE
Taiwan
5 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends at Eliot Grey

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 1, 2024

good

Deepshade Paris
France
10 minutes using the app
Website on Demand Studio, LLC replied April 2, 2024

We're glad that you're having a great time using our app Deepshade Paris and team! Thank you for taking the time to leave us a review!

January 13, 2023

Had a new issue with a newer feature and Nicoz was able to get it settled for me right away. I love when I can chat with support staff on these projects!

boygeniusmerch
United States
5 months using the app
Website on Demand Studio, LLC replied January 15, 2023

Hello to our friends at boygeniusmerch

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 22, 2022

This app is a must have for someone like me. I love having the ability to do Pre-Orders like the big corporates. Customer service for this app is phenomenal. Fastest response time and fixing the issue super quick

Box Of Pops
United States
5 months using the app
Website on Demand Studio, LLC replied March 23, 2022

Hello to our friends at Box Of Pops

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

November 5, 2022

This app was straightforward to set up, find the product we wanted to mark for pre-order, and customers had no confusion about which items were going to ship later. Amandeep was very helpful in getting me on track with this app.

The Cultured Cup®
United States
5 months using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at The Cultured Cup®

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 17, 2021

The team that supports this app have been amongst the very best I have experienced in my years as a long time store owner. And not only have they been responsive, the app works as described. Those are two things that cannot be said for other apps / developers. I would highly recommend Pre-order Now if it meets a need for your business.

Newrome Press
United States
5 months using the app
Website on Demand Studio, LLC replied February 18, 2021

Hello friends at Newrome Press

Thanks for leaving us this awesome review! We sincerely appreciate the kudos! We are happy we could help :-) We wish you and your store all the best!

-Melissa & The Pre-order Now Support Team