Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

January 19, 2023

Amandeep was very helpful in getting us set up with our custom theme.
So far the app is working well!

DeadEyeVR
United States
4 months using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at DeadEyeVR

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 9, 2022

Customer service was super responsive and quick to look into and help resolve issues. Thanks so much!

FlipFuel.co
United States
4 months using the app
Website on Demand Studio, LLC replied November 9, 2022

Hello to our friends at FlipFuel.co

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 1, 2022

Customer support was quick (under a minute to get back with me) and helped me in a situation that seemed difficult but they made it easy to understand!

Stage One Athletics
United States
4 months using the app
Website on Demand Studio, LLC replied July 1, 2022

Hello to our friends at Stage One Athletics

Thank you for the glowing review. We're delighted to hear that you are enjoying Pre-Order now and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 29, 2022

Aman was quick to respond to my request for help. He initiated a google call and within 10 minutes answered my questions and had me up and running.

Mí and More
United States
4 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at Mí and More

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

November 6, 2017

This app does what it says, easy to setup and looks great.
Needed a little adjustment for my theme and the owner had it fixed up in under 12 hours. (time difference)
5 Stars all the way.

Rinkratsports
Canada
4 months using the app
November 16, 2020

We use this app when we sell out of a product. This allows for better merchandising while keeping our store's sales consistent. Previously we use to have to close the shop while waiting for restocking but this app has kept us going! Love it.

Waves On Swim
United States
4 months using the app
Website on Demand Studio, LLC replied November 19, 2020

Hello friends at Waves On Swim

We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-)

-Melissa & The Pre-order Now Support Team

Edited December 3, 2020

Excellent app. Adding Pre-Orders to our site has massively increased our direct sales. We make all our product ourselves, so being able to sell on 3 week pre-orders instead of just having things not in stock has been a revelation! Nicely customizable, and fits very well with our site aesthetically and practically. Excellent, fast customer service (we gave up on other Pre-Order apps as the customer service was too slow), solving our issues and helping us to customise exactly as we wanted. Would highly recommend, it's changed our business for the better! Update: I'd like to add that 6 months after installing this app, we're still extremely happy with it! It's considerably increased our sales, and helped us deal with a very busy period. It's also very easy to use and customise how you want. Today I had an issue with the app (my fault), and once again, the customer support was excellent and it was resolved almost instantly - thank you!

Macho Fins
Spain
4 months using the app
Website on Demand Studio, LLC replied September 17, 2020

Hello friends at Macho Fins

We appreciate you leaving this fantastic review! Thanks as well for the kudos on our customer support! Happy selling! :-)

Melissa & The Pre-order Now Support Team

January 20, 2022

Incredible customer service. The developer easily understood my requests and was able to make the pre-order button fit seamlessly into my website. So excited to use this feature!

Freestyle Snacks
United States
4 months using the app
Website on Demand Studio, LLC replied January 21, 2022

Hello to our friends from Freestyle Snacks

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

November 27, 2021

So far so good! I just needed something to streamline pre-orders for my little ceramics business that didn't involve too much extra stress or effort. Fingers crossed my first pre-order launch will be a success!

Tessaramics
Canada
4 months using the app
Website on Demand Studio, LLC replied November 28, 2021

Hi Tessaramics,

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now ‑ PreOrder and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

July 29, 2021

This is my second time using the app and it's really easy to install and configure. I like that it is easy to customise

The Glowcery
United Kingdom
4 months using the app
Website on Demand Studio, LLC replied July 30, 2021

Hello friends at The Glowcery,

Thank you so much for this!
Ease of use is one of our main goals. But do you know what's easier?

Making sales from Pre Order products!
Ensure that you offer discounts and adding delivery dates!

Let us know if you need any help with any of those 2.
support@websiteondemand.ca

- Chud & The Pre-order Now Support Team