Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

July 11, 2022

This app works great, and the customer service was almost instantaneous. They walked me through exactly how to set it up. 10/10 recommend!

Rebel and Eve
United States
5 months using the app
Website on Demand Studio, LLC replied July 12, 2022

Hello to our friends at Rebel and Eve

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

October 28, 2022

I am using this app to do pre-orders for my children's book! I had a few issues and Josh was so kind and helpful. I'm opening my shop on Saturday, and he really helped me to get things in order. I just downloaded the app today and so far I am really impressed with the customer service! Thanks again Josh!!!

Mahogany Woolfolk Books
United States
5 months using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Mahogany Woolfolk Books

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

December 4, 2017

So far so good! Setup was easy and didn't take very long before we had products up for sale. Have not had any of our customers use it much yet but so far so good and we like giving our customers an option not available before. Giving it 5 stars for now and will update if we have to.

Killzone Flashlights
United States
5 months using the app
January 19, 2018

So far and seriously so good!! I tried another app and it was a bit complicated for me. This was super simple to figure out and did the job!

She Emerges
United States
5 months using the app
October 22, 2017

Excellent app. Does exactly what is described. Best of all, the support is extraordinary. They helped me made some tweaks to the app so that it was *just right* for us. Not every app developer will do that!

The Brag Company
United States
5 months using the app
November 11, 2022

The app is super easy to setup and customer service was very helpful. I highly recommend it, and I'm loving the latest features.

Kallie & Co.
United States
5 months using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at Kallie & Co.

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 28, 2020

Our business is growing so fast we can't keep enough inventory to meet customer demands. So, Pre-Order has been a great app for our business to communicate with customers what to expect from us about their order.

K9 Mask
United States
4 months using the app
February 21, 2023

I recently tried out the PreOrder Now app and was extremely impressed by its functionality and ease of use. This app is a game-changer for any business that frequently experiences out-of-stock items. PreOrder Now is a pre-order app that replaces out-of-stock with preorder buttons, which allows customers to reserve the product even when it is not available at the time of purchase.

One of the best features of the app is its ability to seamlessly integrate with your existing e-commerce platform. The installation process was simple and straightforward, and the app immediately began working to replace out-of-stock products with pre-order buttons. This makes it much easier for customers to know when they can expect to receive the product and can help to reduce the number of customer inquiries about product availability.

Overall, I highly recommend the PreOrder Now app to any business that wants to reduce customer frustration when products are out of stock. The app is easy to install and use, and its customization options make it a versatile tool for businesses of all sizes. Whether you have a large e-commerce store or a small boutique, PreOrder Now can help you improve the customer experience and increase sales.

KAKAO Ceremonial Cacao Canada
Canada
4 months using the app
Website on Demand Studio, LLC replied February 22, 2023

Hello to our friends at KAKAO Ceremonial Cacao Canada

Thank you for sharing such an amazing review with the community and us. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

December 22, 2022

A must have app for any website with outstanding customer service! thanks for the great work and your help with some customized settings!

DINA J
United Arab Emirates
4 months using the app
Website on Demand Studio, LLC replied December 22, 2022

Hello to our friends at DINA J

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

December 7, 2020

I am still on the first week free trial, so far so good. The app does what it's supposed to do and customer support is very good

Twitterpated
Australia
4 months using the app
Website on Demand Studio, LLC replied December 9, 2020

Hello friends at Twitterpated

Thank you for gracing us with this fantastic review! We genuiely appreciate it! We wish you all the best on your online journey :-)

-Melissa & The Pre-order Now Support Team