Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

February 6, 2023

Of the many pre-order apps to choose, THIS is the one you should go with. Easy to install. Clean and modern button/badge design. Mixed cart pop-up allows you to make customer fully aware of the pre-order "risk", fully customizable colors and text. Great addition to any store needing a pre-order solution. Also received quick resolution via email and live chat to a minor issue with badge appearing in multiple places on homepage. Worth it!

CLEER SKIN
United States
4 months using the app
Website on Demand Studio, LLC replied February 9, 2023

Hello to our friends at CLEER SKIN

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 17, 2022

I used PreOrder Now App and the support provided was excellent! They answered all my questions! Thanks!

Cohones
United States
4 months using the app
Website on Demand Studio, LLC replied May 18, 2022

Hello to our friends at Cohones

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

July 7, 2020

The app is great so far! Had some technical issues, because our theme is custom-made. But Vlad and Amir from the Support Team were really quick to response and resolve and issue. Thank you guys for your patience and help! Definitely recommend this app.

Sukoshi Mart
Canada
4 months using the app
Website on Demand Studio, LLC replied July 7, 2020

Thank you so much! Such feedback inspires us to become even better!

Edited August 14, 2020

I was searching everywhere on how to put a pre-order button on my page/product. Downloaded Pre-order Now and within like 10 minutes, everything was set up, no coding needed! Download it!

The Fit Mat
United States
4 months using the app
Website on Demand Studio, LLC replied August 17, 2020

Hello friends at The Fit Mat

THANKS so much for giving us 5 stars here on the Shopify app store! We really appreciate it the recommendation ;-)

Melissa & The Pre-order Now Support Team

May 30, 2018

So simple to use! Much better than the other apps tested.

Eye Candy Springfield
United States
4 months using the app
May 27, 2021

Pre Order Now has saved us tremendous time in scaling our business and has solid support. Thank you!

Good Wave Canada
United States
4 months using the app
Website on Demand Studio, LLC replied June 1, 2021

Hello friends at Good Wave Canada

That's awesome to hear! We are happy we could assist! :-) Thank you for leaving this great review!

-Melissa & The Pre-order Now Support Team

August 5, 2020

I'm trying this app for my eBike store. Setup so far is easy and straight-forward. We will tell you about the overall experience soon!

Biz-3 Delivery eBike
United States
4 months using the app
Website on Demand Studio, LLC replied August 5, 2020

Hello friends at Biz-3 Delivery eBike

Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have.

Melissa & The Pre-Order Now Support Team

August 15, 2019

I've tried pretty much every pre-order app on the app store and so many of them were just awful... one left code behind that stopped all my cart buttons appearing! This one is easy to use and works... it's a 'set & forget' solution that has already generated sales. More importantly, it means that I can list new products when I have time and allow people to order them before they are received. Support is top-notch and they helped me removed code from one of the other apps which was causing a problem, which was very much appreciated.

Smug Store
United Kingdom
4 months using the app
July 11, 2023

Immediately replied and fixed the issue in about 2 mins which took me weeks of pulling my hair out.

Cooking Cards
Australia
4 months using the app
Website on Demand Studio, LLC replied July 13, 2023

Hello Cooking Cards,

Thank you for the 5-star review! We are glad that you had a quick and positive experience. Please never hesitate to reach out to us when you need assistance. We want your experience to be as easy and effective as possible. We are happy you have chosen Pre-Order Now for your business needs.

Stephanie & the Customer Support Team

August 28, 2019

Great and easy tool. Love the ability to customize for our site. Amazing customer service that answers questions very quickly.

The Shipsi Shop
United States
4 months using the app