Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

May 23, 2023

Very easy to follow. Looking forward to using the app. I’m so excited to use this app since I’m a new business this is going to help tremendously.

Hawsé
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Hawsé

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 14, 2021

Good guys to deal with and help me setup. Was a few boxes to tick but they responded very quickly. Thank you!

Bask LB
Australia
About 2 months using the app
May 1, 2023

Great features. I had an issue with the Preoder button not taking the customer to the cart, so I reached out on the chat box for help. Amandeep did a really great job fixing a theme issue that occurred but it was fixed in like 5 seconds.

Le Tote Original
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Le Tote Original

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited May 3, 2024

Their customer service was extremely slow and not understanding. Their app slowed our site speed covering everything in a white box until their app fully loaded.

Taylor Joelle
United States
Over 3 years using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Taylor Joelle

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 26, 2021

Great app! Works great and a very easy set up. Let’s see how this goes. I am very happy to be using this app.

MNTL Skate Co.
United States
About 2 months using the app
Website on Demand Studio, LLC replied August 26, 2021

Hi friends at MNTL Skate Co.

Thank you so much for this feedback!
Our app can definitely increase your sales, you'll be surprised :)

If you need any help, don't hesitate to reach out.

-Chud and The Preorder Now Team

Edited February 7, 2019

Verrrry good. Would like to see response from my customers. if the sales is encouraging, will continue with this app. how is wish they are able to make it less expensive ...it's a monthly charge. but it is good.

AS LEGACY JOHOR BAHRU-SINGAPORE
Singapore
About 2 months using the app
January 9, 2020

I looked into Pre-Order Manager but it was not intuitive and I couldn't figure out how to enable one product. Pre-order Now has a checklist when you install it so you can see what you're supposed to do next. But for newbies like me be sure to go into your product on Shopify and set your inventory to zero and select the box that enables you to sell even when out of stock. Then go back to the app, click on product, enable a product or all products and then click on the red ribbon with the plus sign below it to see the details. I didn't realize at first that you have to click on the red ribbon. Once you do, you'll understand what to do next. Finally, I had a formatting issue that customer service helped resolve quickly - so that was nice, too! Highly recommend.

Rez Bar
United States
About 2 months using the app
May 2, 2021

really easy to use-even with our customized theme. Tried 4 different apps and this was the only one i didnt need support on and ended up having all the features i needed.

ONDA
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 4, 2021

Hello friends at ONDA

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.

-Melissa & The Pre-order Now Support Team

October 23, 2020

A really helpful app for helping us to take orders even when items are out of stock or on pre-order. Thank you!

UpCircle Beauty
United Kingdom
About 2 months using the app
Website on Demand Studio, LLC replied October 23, 2020

Hello friends at UpCircle Beauty

We really appreciate you leaving us this great review! We really appreciate you taking the time out to do so! We're glad the app has been helpful to you so far :-)

-Melissa & The Pre-order Now Support Team

January 24, 2021

Great app, well managed, and efficient! The price is a bit expensive than the other apps, but none comes close to the functions of this one.

Epic Loot Shop
Israel
About 2 months using the app
Website on Demand Studio, LLC replied January 26, 2021

Hello friends at Epic Loot Shop

Thank you for leaving us this honest review! We appreciate the support, if you have any queries do not hesitate to reach out to us! :-)

-Melissa & The Pre-order Now Support Team