Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

Edited July 9, 2019

I used this app to indicate to customers that an item I'm selling is on pre-order. I love that there is an option for the product quantity to be above zero which some other pre-order apps do not allow (and which can make Kt incapable of working if you set inventory to zero). I had some issues with set-up but their customer support helped me resolve that within an hour.

Dovada
Canada
About 1 month using the app
October 2, 2017

This app has been extremely valuable to us. We had an Autumn inspired makeup collection, that we didn't have the boxes ready for yet, so it was great to be able to offer the collection to our customers for pre-orders. I would highly recommend it! So far so great, no issues at all.

Olgas Organics
United States
About 1 month using the app
Edited June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

esby apparel
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!

Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store.

Can you email us? (preorder-now@websiteondemand.ca) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be...

Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap...

Sean & The Pre Order Now Team

May 7, 2020

Easy to install. Would recommend for all business' of all sizes where back ordering stock can help boost sales. If they help increase my sales, i will increase my subscription level.

Wink Apparel Clothing
Australia
Almost 2 years using the app
August 8, 2022

Great customer service!!! Aman has helped me twice, fast and reliable!!!! Excellent app!!! 100% Satisfied with Pre-Order Now App!

Shop Your Style
United States
About 1 month using the app
Website on Demand Studio, LLC replied August 9, 2022

Hello to our friends at Shop Your Style

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 18, 2022

Service quality is very good
The application has many interesting features
The support team is very enthusiastic to help me solve my problems

iLTutto Store
Australia
About 1 month using the app
Website on Demand Studio, LLC replied January 19, 2022

Hello to our friends from iLTutto Store

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the Pre‑order Now app and that our support team was able to provide you with top-notch service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

October 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

ABF The Soldiers' Charity Shop
United Kingdom
Almost 2 years using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at ABF The Soldiers' Charity Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 25, 2021

I needed help with pre-orders for a larger shipment I was about to receive. Easy app, great customer service.

Dice Envy
United States
About 1 month using the app
Website on Demand Studio, LLC replied January 26, 2021

Hello friends at Dice Envy

We are happy we could assist! Thank you for leaving us this great review! :-)

-Melissa & The Pre-order Now Support Team

September 20, 2022

I like using this app and the instructions are very helpful. The video was very helpful that came along with the app.

Spoken Word Christian Apparel
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 21, 2022

Hello to our friends at Spoken Word Christian Apparel

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 17, 2019

The pre-order app is very useful and makes it very easy for customers to place a pre-order and you can add information about the estimated arrival time of the pre-order item. Customers are not left guessing and know what to expect. It is a great app!

Minnie With Love
United States
About 1 month using the app