Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

November 14, 2021

Seems helpful so far with using the free trial, support was quick to help which was a real bonus....

Herbeauty Hemp Skincare NZ Best Beauty Products
New Zealand
2 months using the app
Website on Demand Studio, LLC replied November 17, 2021

Hello friends at Herbeauty Hemp Skincare NZ Best Beauty Products

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)

-Tanu & The Preorder Now support team

August 31, 2023

Great i had some trouble at first but Alina helped me fix all the issues i had!

WorldTakers
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 5, 2023

Hi WorldTakers,

Thanks for leaving us this nice review! We're very gratified to hear that Alina helped to fix all the issues you had, she is a great recent addition to our team!

Stephanie and the Customer Support Team

October 22, 2019

This app has tremendously helped us in our Pre-Order sales!!!!!! Easy to use and navigate!!!!!! 10 stars

Feel Good Collectibles
United States
About 2 months using the app
June 30, 2017

This is a great app and saved you from manually managing a style sheet just for pre-orders. Best of all - it's free. I would highly recommend this to anyone who often runs out of stock.

Bikt
Canada
About 2 months using the app
August 26, 2020

Great app and great support team! They were really really fast and helpful helping me installing the app the best way.

The Golly Family
New Zealand
About 2 months using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from The Golly Family!

Thanks a million for leaving us this great review ;-) We really appreciate it! Don't hesitate to contact us if you have any more queries, we are happy to help!

-Melissa & the Preorder Now Support Team

September 13, 2022

We are excited to use the Pre-Order App. We had a quick question about the setup and Nicoz was professional, proficient and extremely responsive.

Scalesgear.com
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 14, 2022

Hello to our friends at Scalesgear.com

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

June 2, 2023

Josh was EXTREMELY helpful i had such a great experience he was very helpful and patient with me as I was struggling to set up my products.

Know His Heart Store
United States
About 2 months using the app
Website on Demand Studio, LLC replied June 2, 2023

Hello to our friends at Know His Heart Store

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited June 15, 2023

Sunny was such a help! We noticed a glitch that happened after an app upgrade, and he was so kind and made it very easy to get it fixed.

Zilker Belts
United States
About 2 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends at Zilker Belts

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 14, 2019

Really good customer service. All my requests were handled well. The response time was fast and they did their best to help me with any problems I had.

Trezzon
United Kingdom
About 2 months using the app
May 16, 2019

Very easy to use! I have used many pre-order apps and a lot of them had very janky backend systems. Best one I came across to help sell my merch before the launch date!

Tony Martian - Martian Worldwide
United States
About 2 months using the app