Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

July 26, 2017

Great app that helped me solve a problem.

Sokks1
United States
About 1 month using the app
Edited October 29, 2019

This app is excellent and the customer service is extremely fast. They quickly answered all of my questions. The app also included every feature that I needed for my website.

Christmas Trees In The Mail
United States
About 1 month using the app
September 1, 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

OPN HEART, by Jason Naylor
United States
Over 1 year using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at OPN HEART, by Jason Naylor

Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

July 4, 2022

Does exactly what it promises to do -- takes pre-orders with differing deposit amounts through customers' credit cards. Simple to implement. Great customer/technical support.

BarkerFun
United States
About 1 month using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at BarkerFun

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 2, 2019

I have used this app for a couple of weeks now. The support team are very responsive and helpful and the app does exactly what I need. Would highly recommend!

House of Knives
Australia
About 1 month using the app
Website on Demand Studio, LLC replied October 4, 2019

Thanks so much for using Pre-order Now and sharing your experience! Glad we could help :D

November 22, 2022

Probably one of the best support teams I have ever worked with!!! The product works great, and when there is an issue, they help!! A++

Preowned Powersports
United States
About 1 month using the app
Website on Demand Studio, LLC replied November 23, 2022

Hello to our friends at Preowned Powersports

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 12, 2021

I used this app to help me prelaunch a new set! It allowed for me to make orders during a slow shipping time! Was amazing for my business!

Ginger Chick Fit
United States
About 1 month using the app
October 13, 2017

Pre-Order Now has been great. It was exactly what i was looking for to get started. Very easy to use. Some modifications are needed depending on the theme and the developer Chris is extremely accommodating. Highly recommended for any business.

Bra Bar
United States
About 1 month using the app
Edited August 28, 2020

I ran into a minor issue and when I contacted them they went above and beyond to make some edits that'll support my theme.

MELUXXE
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at MELUXXE

A HUGE thank you for leaving this 5-star review here! We appreciate your support! Don't hesitate to reach out to us with any more questions you may have :-)

Melissa & The Pre-order Now Support Team

November 12, 2022

So far so good! I was using a different app for a while and ran into an issue started looking for other options and found this app. This app is really useful and powerful. I had an issue over the weekend and was able to get virtual support immediately. very happy with the product and customer support!

unicornspell
United States
30 days using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at unicornspell

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team