Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify themes. They praise its ability to offer quantity discounts, boost sales, and increase average order value. The app's compatibility with both desktop and mobile platforms, as well as its customization options, are also valued. Merchants commend the customer service for its speed and efficiency in resolving issues. The app's compatibility with Shopify POS and customized themes is also noted.

February 9, 2024

Very helpful support.

Peak Envelopes
United Kingdom
Over 4 years using the app
February 1, 2024

Amai has such excellent customer service; they went above and beyond to fix a problem that I caused with their app - I was shocked at how fast their response time was, and how extensive their reply and solutions were. The app itself is worth getting if you want to add quantity breaks to Shopify, but the customer service you get with the app is without a doubt so much added value.

Paul Tripp Ministries, Inc.
United States
Over 2 years using the app
December 17, 2023

Great app and great costumer service!

About 3 years using the app
December 19, 2023

This software will charge a lot of money. As long as you install it, they will charge you $19.

United States
20 days using the app
Amai replied December 21, 2023

The pricing of the app, the trial period and the date of charge is clearly stated when you approve the installation.

The pricing of the app is also shown clearly in the app page. We cannot bill you anything if you did not approve of the pricing and the charge in the first place. In addition, once the charges are approved you will receive an acknowledgement email. As we have a trial period (which is stated in the email and confirmation page), you can delete it anytime to avoid any charges.

December 11, 2023

Great function and customer care

2 months using the app
November 6, 2023

Rockstar Customer Service! They were very helpful setting up and when I no longer needed it they were there for me every step of the way to get it cleared out of the back end!

Imprints: Make your mark.
United States
Over 1 year using the app
September 28, 2017

The App has worked great for us. And the customer support has been 5-star!

United States
About 6 years using the app
Edited March 19, 2020

Decent, but buggy. Support is usually good, but every once in a while you get someone that can't solve, what should be a simple, issue.

United States
Over 5 years using the app
Edited March 4, 2020

Great app that gets the job done! We have been using this app for quite awhile now and haven't had any issues. Easy to use too.

United States
About 5 years using the app
Edited October 17, 2019

Have had several problems caused by another app and their tech support took care of everything and very fast.

United States
Over 4 years using the app
Amai replied October 18, 2019

Thank you for the review. We really appreciate that.
Don't hesitate to contact us if you need any help