Amai Upsell+ Volume Discounts

No puede ser que la aplicación de golpe haya subido de 8$ a 20$ mensuales!!! es una salvajada inaceptable.

I have been using this app for 4 years now.

In the past, when AMAI was smaller I was able to get support immediately and speak directly with a developer that was able to solve issues immediately.

However, now I am in the process of transitioning my shop to a new theme and am having a bit of trouble with this app in doing so.

This time around there is a "Customer Support" team that is absolute rubbish. They know nothing about the app or products they are selling, and in typical fashion with bad support they don't even properly read your questions and respond in a meaningful way, but instead will respond with a boilerplate response that is meaningless.

I even specifically asked if I could be put in touch with one of their devs directly but was told no.

We used this app so much that the team at AMAI even contacted me for an interview, and published that interview on their website. It was all positive, but that was before I most recently requested support and got no help at all.

I'm disappointed in the new level of support offered, and if you are building a store that relies a quantity discount app like mine then I would warn you away from using an app with such bad support.

I'm willing to update this review if the issues are solved, but as of now, with support having gone down the drain the experience is abysmal.

Amai has such excellent customer service; they went above and beyond to fix a problem that I caused with their app - I was shocked at how fast their response time was, and how extensive their reply and solutions were. The app itself is worth getting if you want to add quantity breaks to Shopify, but the customer service you get with the app is without a doubt so much added value.

Rockstar Customer Service! They were very helpful setting up and when I no longer needed it they were there for me every step of the way to get it cleared out of the back end!

This is a great app ! It does exactly what i need and its very easy to setup. Love it !! thanks very

Very Useful App. Easy to use, still testing but so far the features that are listed work as specified

Developer jumped on my issue... helpful response in real english, which is always a plus plus plusplus.

The support team was quick to respond and fixed my problem straight away. Thanks for your help with this

The app is excellent, but I do not want to be reminded to submit a review every time I go to the screen.

very helpful customer support and working fine, love to install this app................................