Reviews (568)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective discounting features like graduated pricing and quantity breaks. It enhances customer experience by displaying discounts clearly on product pages and simplifies inventory management by not creating duplicate variants. The app is easy to install, user-friendly, and requires no coding skills. It includes reliable dynamic pricing updates in the shopping cart and exceptional 24/7 customer support ready ...

August 23, 2024

I have been using this app for 4 years now.

In the past, when AMAI was smaller I was able to get support immediately and speak directly with a developer that was able to solve issues immediately.

However, now I am in the process of transitioning my shop to a new theme and am having a bit of trouble with this app in doing so.

This time around there is a "Customer Support" team that is absolute ...

Fair Wind Fasteners
United States
Almost 4 years using the app
Amai replied September 17, 2024

Hi, first and foremost we would like to thank you for your support and feedback. We apologize that the resolution took longer than expected as it requires some dev effort to ...

December 26, 2024

Buen producto y muy buen soporte, nos han resuelto la duda rápido y satisfactoriamente. Muy contentos con la app hasta la fecha. Seguid así ;-)

Get Siil
Spain
3 days using the app
Edited July 18, 2024

June 2024:
Fantastic customer service, had a problem with the initial setup of the account and I had a customer service agent in touch within 10 minutes.
Problem fixed and site working like a dream! What a great team you have.

New Edit: July 2024
The people behind Amai are incredible. Once again above and beyond with such a fast response time, I would not be using any other discount app again. ...

The Vapore
United Kingdom
17 days using the app
June 15, 2024

Ich habe mit Amai Upsell+ die Staffelpreise für meine Produkte angelegt und das völlig kostenfrei. Eine sehr gute und umfangreiche App mit vielen Einstellmöglichkeiten. Man kann einzelne Produkte, Kollektionen, den gesamten Shop einbinden. Auch Mix and Match zwischen versch. Produkten ist möglich. Das Ganze noch mit einer Timing Funktion und einem super Support.

I used Amai Upsell+ to create the ...

LiLea Education
Germany
2 days using the app
June 15, 2024

Had a few questions during install and received prompt support.

Koala Audio
Australia
1 day using the app
September 28, 2017

The App has worked great for us. And the customer support has been 5-star!

Backlightcompany
United States
About 6 years using the app
Edited November 9, 2022

I've found the guys at SpurIT to be faultless in their customer service. I had an issue. Their response was immediate. The problem was resolved in a couple of days. Special thanks to Alex who went through the problem with me very carefully and patiently. Definitely five stars! ***UPDATE April 2021*** Again, they got back to me immediately and solved the issue I had immediately. Thanks Jasper!
*** ...

ITM Components
United Kingdom
Almost 6 years using the app
Amai replied February 19, 2020

You are welcome! Our Support Team is always ready to assist and we are happy to be useful :)

Edited March 19, 2020

Decent, but buggy. Support is usually good, but every once in a while you get someone that can't solve, what should be a simple, issue.

Testcountrystore
United States
Over 5 years using the app
Edited March 4, 2020

Great app that gets the job done! We have been using this app for quite awhile now and haven't had any issues. Easy to use too.

Shopsockprints
United States
About 5 years using the app
February 9, 2024

Very helpful support.

Peak Envelopes
United Kingdom
Over 4 years using the app