Reviews (571)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service and effective discount strategies, such as quantity breaks and volume discounts that boost sales and increase average order values. They appreciate the ease of setup and operation without needing coding skills, customizable discount options, and seamless integration with existing store setups. Continuous updates keep the app effective and compatible with Shopify's evolving platform, and its support for multiple languages makes it accessible globally. Merchants value its user-friendly interface and robust functionality.

April 7, 2020

I'm giving this app 5* because their response time and efficiency are second to none. I contacted support with a layout problem and the team helped me super fast. The only downside is that you cannot apply discounts if you also want to use express checkout buttons e.g. Paypal on your page/cart. Any discount settings do not get applied if a customer checks out via Paypal which leads to manual extra work. But apparently, this is a Shopify issue and not a problem on Quantity Breaks' side.

365musthave
United States
About 3 years using the app
Amai replied April 8, 2020

Thanks so mush for such kind words! We are always ready to help so don't hesitate to contact us in case of any difficulties!

May 20, 2023

By FAR the best App i have used for my store in terms of offering quantity discounts. I have used this app for a while, they constantly update and keep it up to date with customer wants/needs. It is very user friendly and very easy to add to your store and offer your customers quantity discounts which has ultimately driven sales for us through our store.
The customer service has been 5*, when i had an problem with the discounts not showing on the product page this was resolved immediately and very professionally.

BobbyBsWool
United Kingdom
Almost 3 years using the app
March 25, 2022

Great app, works great and the support is really awesome, one of the best i've ever had with any app

SadraBioHellas
Greece
Almost 3 years using the app
Amai replied March 29, 2022

Thank you for the kind words as well as choosing us!
It certainly encourages us to do better :)

December 6, 2017

The app is great and the customer service has been fantastic.

Moss Led
Canada
Almost 3 years using the app
September 21, 2017

I persisted for months with another tiered pricing app that had more reviews but in the end, could not function as I needed. I reluctantly uninstalled it and tried this app and Bam, it was up and working instantly. So happy.

Dianna Lynn Decor
Australia
Over 2 years using the app
January 25, 2021

Support was great and very quick to act on resolving an issue and overall the application was great and would recommend it.

Buycation
Hong Kong SAR
Over 2 years using the app
Amai replied January 26, 2021

Thanks for your feedback! It's our pleasure to keep clients satisfied so don't hesitate to reach out to us anytime :)

Edited May 4, 2020

Apps works great and is very easy to set up. Only disadvantage is that it needs to be reconfigured every time you make a change to your theme. But other than that it's great.

RobCosman.com
Canada
Over 2 years using the app
Amai replied May 5, 2020

Thank you! Sorry for such inconvenience, the thing's that all themes are different and specific. Feel free to contact us in case of any difficulties!

December 21, 2022

The Quantity Breaks & Discounts work perfectly. We requested assistance on a small issue which was resolved in record time.

Inksaver
South Africa
Over 2 years using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

June 26, 2020

It does what it claims. Great customer service. Helped me always when I need them. Also, help you out of their way if needed.

Definitely recommend it. Its fully functional app.

DGN-PPE
Canada
Over 2 years using the app
Amai replied July 2, 2020

Thanks so much! Feedback like yours inspires us to become even better :)

July 6, 2021

Some of the best/fastest customer support I have ever received. Great usability, easy to manage and clear directions through setup.

Auto Tuckshop
United Kingdom
Over 2 years using the app
Amai replied July 22, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.