Reviews (7,336)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and efficient printing, enhancing customer satisfaction. It integrates seamlessly with Shopify, automating order fulfillment and simplifying e-commerce operations. The platform offers a wide range of customizable products with user-friendly design tools. Merchants also praise the responsive customer support, fast processing, and shipping times, noting its ease of use, commitment to sustainability, and scalability for all business sizes.

September 25, 2024

Customer service is absolutely frustrating and non-helpful at all when you really need help with trying to disconnect an old, inactive store without any orders or payment info stored and connect a new one. I haven't had such a frustrating process with customer 'support' for a long time and it's still not fixed.

Caribbean Reef Guardians
United States
5 months using the app
Printful replied September 29, 2024

Thank you for your review! The connection process should certainly be a quick and easy process. We would be more than happy to take a closer look into the situation and help out, so please reach out to feedback@printful.com. We'll gladly look into it!

September 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Tisa's Barefoot World
United States
Over 5 years using the app
Printful replied September 6, 2024

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊

September 30, 2024

awesome tool to link with your shopify account.

OCWEAR
Canada
3 months using the app
Printful replied October 2, 2024

Thank you for sharing your feedback! We're thrilled to hear your experience has been awesome. 🙂

November 10, 2024

Very easy to use and great quality in the products

Dico Nature
United Kingdom
5 months using the app
Printful replied November 11, 2024

We appreciate your review! Glad to hear you're happy with our products and that the platform is easy to use. 😊

November 27, 2024

I honestly wasn't expecting it to be this easy, but it actually is! And this comes from someone who thought she was tech-savvy but, in reality, isn't xD

ANM Designs
Canada
3 days using the app
Printful replied November 29, 2024

We're glad to hear the platform was easy to use. Thank you for your review! 🌟

October 31, 2024

My experience has been so different from Printify. It is much less stressful and easy to navigate.

Trippy Tabby Designs
United States
4 days using the app
Printful replied November 2, 2024

We’re glad to hear that your experience with the app has been positive! 🙂

November 11, 2024

So easy to use and reliable syncing makes the learning curve so much smoother.

Skilled Threads
United States
About 2 months using the app
Printful replied November 13, 2024

We’re glad to hear that the process has been easy! Thank you for your review! 😊

November 19, 2024

they have been the easiest platform to use so far as have found the shop platforms very complicated

CheshireMage
New Zealand
4 days using the app
Printful replied November 21, 2024

Thank you for leaving a review! We're happy to hear that you find our platform easy to use🚀

October 31, 2024

So far so good! The integration works well and I appreciate that I can use Printful on more than one store without having to have more than one account with Printful.

Ballet Swans
Canada
About 21 hours using the app
Printful replied November 2, 2024

We’re happy to know that you’re liking the app! 🚀

November 26, 2024

Incredibly easy to use, why didn't we try this sooner.

Flex Recordings
United Kingdom
17 days using the app
Printful replied November 28, 2024

We're excited to hear you were able to give Printful a try! We're thrilled to be a part of your journey! 🧡