Printful: Print on Demand

I do recommend this app to anyone wanting quality items to print their designs onto.

I would prefer a faster delivery time yet I also realize that these are not mass produced and made individually for small orders.

I chose Printful because of quality of product and a multitude of diverse products available to print your design on.

I love it very easy to navigate and good quality items that you can surely make a profit with.

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app.

When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark.

For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.”

I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously.

I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent.
LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well.
Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.

I'm Learning once i got over the learning curve i started to grow!! Love the products the sewing the colors everything is great

www.artistdione.org

It is so easy to design shirts and create customized shirts that my buyers are sure to love! The pricing is great, but honestly, I’m looking for quality shirts more so than “cheap” deals. That’s what I like about Printful! They offer a wider variety of quality products and DTF printing that creates vibrant shirts. That’s what I’m looking for - I want them to LOVE my shop and know they’re getting a quality product.

This is a pretty great experience all the way around. Thanks Printful!

Very good! No complaints here!

the app is convenient and accommodating, one issue that i found kind of hard is the online shop editing or maybe thats a problem on my end, i wish it would be easier and less complicated. But overall it creates a wide range of opportunities to us users.

its been amazing, perfect.

Everything is super easy and seamless between the two. Any changes made on the Printful side shows up exactly as you would expect it and very quickly.

Prices are what you would expect and the design/mockups features are great.