Reviews (2,234)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, user-friendly design tools, and efficient mockup generator. They are satisfied with the high-quality printed products like t-shirts and mugs, noting vibrant colors and comfortable materials. The fulfillment process is quick, typically 2-5 days, with most orders shipping within 2 days. Responsive customer service further enhances merchant confidence in the platform, making it a favorite for customizable print-on-demand products.

June 2, 2025

The products are terrific. Anything I've managed to produce to completion has arrived top quality, on time, and looking fabulous.

It's the design interface I can't figure out. I've wasted more time loading and reloading, deleting designs and starting over, sifting through help sections and not finding what I need to know - the online chat seems to be in a completely different time zone than I am.

Today's dilemma has been a simple t-shirt design that will NOT let me add to store because the 'interior print has low contrast.' I have gone all the way back to redesign the actual graphic to bold the logo, in white, but it will not recognize that it's ok. There is no greater contrast that white on black!

Which wouldn't be a problem if there was a bypass option. But there's not.

I find the entire design interface to be cumbersome, slow as heck, and ambiguous. Compared to other online design platforms I've used (Vistaprint comes to mind), Printful's does not compare at all.

I'm looking at options. Which is a shame because I really like the company and the products.

Duck Soup Designs
Canada
3 months using the app
Printful replied June 4, 2025

Thank you for your feedback! 🙏 We’re truly sorry to hear about your experience with the product design interface.

We’d love to take a closer look at the issue and help find a solution. Can you please share more information on the issue and contact information for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 🧡✨

July 6, 2025

I have enjoyed using Printful. I would like to see a better variety of products but the ease of use is awesome.

Awakened Energy Shop
United States
29 days using the app
Printful replied July 7, 2025

Thank you for your feedback! 🙏 We will share your input for a greater variety of products with our team in charge.

We are always here to support you! 🧡✨

June 2, 2025

CAMBIOS QUE FASTIDIAN TODA LA TIENDA ONLINE, Y PROCESOS LARGOS Y TEDIOSOS PARA SOLUCIONAR LOS PROBLEMAS. TE SUSCRIBES PARA BAJAR PRECIOS DE COSTE, Y CAMBIAN EL NOMBRE DEL PRODUCTO Y LE SUBEN EL PRECIO, Y SIGUES PAGANDO LO MISMO QUE ANTES... DEJA UN POCO QUE DESEAR...

COOLCRAB
Spain
About 2 years using the app
Printful replied June 4, 2025

Gracias por compartir tu opinión 🙏 Lamentamos sinceramente que los cambios recientes hayan afectado negativamente tu experiencia.

Valoramos tus comentarios y los compartiremos con nuestro equipo para seguir mejorando nuestros procesos. 💛

April 8, 2025

VERY buggy. Have to repeat publishing to store several times. Browser keeps crashing. Pages hang. Horrible on some days.

Original Art on Things
United States
Over 6 years using the app
Printful replied April 10, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you experienced issues with the app.

We would like to investigate the matter further, can you please share more information with us here [https://forms.gle/grBd4UvjvMhzADjWA]? 😊✨

May 30, 2025

Iits great, easy and efficient with handling sales and shipping. However there needs to be a automatic process of payment for fulfilment beetween shopify and printful if accounts are connected

Store #2
United States
8 days using the app
Printful replied June 4, 2025

We appreciate your feedback! 💛 We will share your input with our team in charge ✨🙏

May 3, 2025

Right now, it is not as great as it could be. Why are my newly created Printful products, not syncing with my shopify store?

PCCG Merch
United States
6 days using the app
Printful replied May 7, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you are having trouble syncing your products.

We would like to look into the matter further, can you please share more information on the issue for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 💛✨

April 24, 2025

Alles sehr einfach zu handeln. Übersichtlich und verständlich. Super Support. Allerdings relativ langsam. Das Hinzufügen von Varianten ist auch umständlich.

Pawsome Frenchie Designs
Austria
9 months using the app
Printful replied April 28, 2025

Vielen Dank für das Teilen Ihrer Erfahrungen! 🙏 Es tut uns leid, dass Sie Probleme mit der Reaktionsfähigkeit der Plattform hatten.

Wir werden Ihre Rückmeldung an das zuständige Team weiterleiten 💛

Edited April 10, 2025

Updated Review: Certain things don't work properly and often you don't know of the problem. You just get no business. I wish you could talk to a person live. Integration with Shopify is great except when you cannot figure out where a problem is coming from, that is, is it Printful or Shopify? If you aren't computer literate, if you can't afford ruining your hands with RSI's like me, it can be maddening. That being said, the made to order feature is the only way this store is possible. But so far, I've only bought for myself and some friends. One customer (a friend) purchased something. If I can find someone to handle advertising and fixing all these maddening glitches, it would be great. Similar businesses have made fortunes. But right now, this business is and always has been, a loss. It should be a success but without someone to handle and fix glitches, like for example, the 10 percent discount which is showing up when you go to my site, but doesn't work currently and which I just found out and could be the reason that no one buys from my store. AGAIN, I need telephone support because I cannot afford to aggravate the carpal tunnel syndrome for which I've managed to avoid surgery. Sorry for receptiveness etc. But hands are going numb.

Older 4 store review (not oldest one or 2 store review)
I wish they had phone support and they are a bit pricey... But then not having an inventory makes up for that. They have improved a bit over time making synchronization to a store a bit easier.

notsobreitbart.com
United States
Over 6 years using the app
October 17, 2024

Always glitching. It’s so frustrating finishing a long project just to see an error report and i have to restart over so many times, would be a great app if those errors will stop or even if they make an auto save featurethat saves your project along the way

Dualot Clothing
United States
About 6 years using the app
Printful replied October 25, 2024

Thank you for your review! The app usage should certainly be a quick and easy process. We would be more than happy to take a closer look into the situation and help out. Please reach out to us at feedback@printful.com and send us more details on the issue. We'll gladly look into it!

October 30, 2024

Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.

Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.

JoeBidensFootball.com
United States
11 months using the app
Printful replied November 2, 2024

Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡