Reviews (7,270)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

October 17, 2024

Always glitching. It’s so frustrating finishing a long project just to see an error report and i have to restart over so many times, would be a great app if those errors will stop or even if they make an auto save featurethat saves your project along the way

Dualot Clothing
United States
About 6 years using the app
Printful replied October 25, 2024

Thank you for your review! The app usage should certainly be a quick and easy process. We would be more than happy to take a closer look into the situation and help out. Please reach out to us at feedback@printful.com and send us more details on the issue. We'll gladly look into it!

October 30, 2024

Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.

Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.

JoeBidensFootball.com
United States
11 months using the app
Printful replied November 2, 2024

Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡

August 15, 2024

stock issues drive me bananas. Also certain items are not available. I don't want to have two different partners. i want to keep things simple. So I may switch altogether.

Printify has nicer totebags. their cards don't have ugly codes on the back of them (a complete dealbreaker). I kind of don't like their scattered vendor options, it seems complicated whereas Printful keeps it simple. But I'm still considering switching over before I become too invested in Printful.

Heather Buchanan
Canada
Over 1 year using the app
Printful replied August 22, 2024

Thank you for your honest feedback!😊 We totally get how stock issues and item availability can be frustrating, and we're constantly working to improve that experience. Feel free to reach out to feedback@printful.com if you have any questions or if there’s anything we can do to help improve your experience with us!

Edited August 13, 2024

I've used Printful for a week now. Here is my feedback:

- You won't get rich of your t-shirts unless you mark up the price by x3 or x4 = Meaning selling at $60 or $80 (somehow after they're done charging you for shipping and taxes, etc, you'll be left with nothing.)

- The website to create the t-shirts and designs, is glitchy and backward.

- I ordered some of my own shirts to check the quality, I'm in Canada, but somehow they are now shipping from Europe. Go figure.

I could go on and on...

I wonder if the execs/CEO are actually using their own system. They should.

GARÇON
Canada
10 months using the app
Printful replied August 13, 2024

Thank you for submitting your review! In case you would like additional help during the set-up process or have any questions, feel free to reach out to us via email at feedback@printful.com. Our team will be more than happy to help out!

October 30, 2024

I like Printful. I don’t like the repetitive messages that won’t go away unless I write this review.

Happiness Planet
United States
11 months using the app
Printful replied November 2, 2024

We appreciate the review! 😊

August 18, 2024

Ok APP, Glitchy at times and delayed with uploading to store. no feedback in upload process.

Luck & Fine$$e
United States
Almost 2 years using the app
Printful replied August 22, 2024

Thank you for your feedback! 😊 We appreciate you letting us know about the glitches and delays. We’re sorry for the inconvenience and are always working to improve the app’s performance. If you need any assistance or run into any more issues, feel free to reach out to us via email feedback@printful.com!

November 7, 2024

I can't sync Printful to my Shopify store.

Red Wolf Vision
United States
6 months using the app
Printful replied November 12, 2024

We appreciate your feedback! The issue has now been resolved and everything should be running smoothly. Thank you for taking the time to bring this to our attention! 🙂

July 11, 2024

I do refer to others. it does make it easy to create and manage products. but it is not as intuitive as it should be

Lawless Lures
United States
Almost 3 years using the app
Printful replied July 14, 2024

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

August 22, 2024

The quality is fantastic, but the designs are a mid.

TechNoirCandy
United States
About 5 years using the app
Printful replied August 28, 2024

Thank you for your feedback! We’re glad to hear you’re impressed with the quality. We appreciate your thoughts on the designs. If you have any specific suggestions, we’d love to hear them via email feedback@printful.com! 😊

August 1, 2024

When it comes to altering print files and changing inside/outisde labels, your site is slow and clumsy. there is no easy way to just (a) change inside/outside logos and (b) do it without a dozen extra step. Updating inventory is a NIGHTMARE

The Quippy Queer
United States
7 months using the app
Printful replied August 4, 2024

Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.