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Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand app, especially for those launching a clothing brand or selling designs. It's praised for its consistent quality, in-house printing control, and customization options like sleeve prints or private label branding. The platform is user-friendly with easy design upload and product customization. It integrates seamlessly with Shopify for easy online store management. Merchants appreciate its efficient fulfillment and shipping services, and prompt, helpful customer service. The app offers a wide range of customizable products with exceptional print quality.

November 11, 2023

Has lot's of problems. Mockup Images sometimes are blurry even with good DPI. Logo In mockup look's in different size compered to template, sometimes even in slightly different location. Sometimes pages load infinity time when waiting for upload and u must restart page and start from beggining. Some products even dont have a mockup view and u can't tell how final product look's till you push it to the store. Its hard to work with printful templates. There is no mirror copy, and most of the products dont have grid view, and if is than it is far from good. Its impossible to make identical shoes without mirror view. There is lot's to update and fix so user can make their own design without stress.

Dark Philosophy
24 days using the app
Printful replied November 13, 2023

Hi there!
Thank you for taking the time to share your experience.
Mockup images are meant to help your customers visualize the product, however, they are computer-generated images and are not 100% accurate. We also take into consideration that higher-quality mockups are much heavier and load longer which might affect your store. This is also the reason why some products like all-over print and sublimation products don't have mockup previews. However, if you create a template first, you can download all mockups to take a closer look before submitting the product to store.
Grid view is available for products with specific print area while sublimation and all-over print products don't have such restrictions. While we don't have a specific mirror feature, in the transform option you can choose to flip the image horizontally and you can also use the reflect option in the pattern tool.
However, please know that we are constantly working on improvements and we aim to make store management and product adding as easy as possible. We sincerely appreciate your patience!

October 18, 2023

I order a sample of some of my designs and have not received them

MR Clothing & More
United States
About 1 month using the app
November 3, 2023

Could be better

United States
Almost 3 years using the app
Printful replied November 6, 2023

Hi! Thank you for the review.
We are constantly working on improvements and we aim to make store management and product adding as easy as possible. You can also reach out to us with some suggestions you may have at

September 5, 2023

Mock up generator is extremely slow, support is not very skilled and Branding Options are limited

11 months using the app
November 13, 2023

Buena página para personas que quieran a dar a conocer sus propios diseños, así como cualquier tipo de impresión,

Miart CH
2 months using the app
October 5, 2023

Prezada equipe do Printful,

Como CEO da Esot Store, gostaria de compartilhar algumas reflexões sobre nossa parceria. É inegável que o custo dos produtos oferecidos pelo Printful é aproximadamente 65% maior em comparação com outras plataformas brasileiras de print-on-demand. Este fato é lamentável, mas gostaria de destacar que a integração e o desempenho geral da plataforma são notáveis.

Recentemente, adquiri uma amostra de um produto impresso através do Printful, e tenho que admitir que a qualidade da impressão não atendeu completamente às nossas expectativas. No entanto, é importante mencionar que o tecido utilizado foi aceitável em termos de qualidade.

A qualidade do serviço que recebemos, a facilidade de uso da plataforma e a confiabilidade na execução de pedidos têm sido pontos altos em nossa colaboração com o Printful. Esses aspectos têm contribuído significativamente para a eficiência e o sucesso de nossa operação.

Embora o custo seja uma preocupação legítima para nós, acreditamos que a qualidade e a confiabilidade também desempenham um papel crucial em nossa capacidade de atender aos nossos clientes e manter nossa reputação de excelência. No entanto, estamos abertos a discutir possíveis soluções ou ajustes nos preços, se houver margem para negociação.

Gostaria de agradecer pela parceria até agora e espero que possamos continuar a colaborar para melhorar ainda mais nossos serviços e produtos para benefício mútuo.

Luan Weber
CEO, Esot Store

Esot Store
28 days using the app
Edited June 15, 2023

Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.

Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.

Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields

Bird Fluff
United States
7 months using the app
Printful replied June 15, 2023

Hi there!

Thank you for taking the time to leave a review about your experience with Printful.

Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).

We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.

Please note that print files can now be downloaded from paid orders in your Printful dashboard.

Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.

We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!

July 2, 2023

I love the concept, I would prefer more control over placement, size, and materials used. Overall, the concept is excellent! I can't comment on the quality as I have yet to make a sale from doing the print-on-demand with Printful.

Eves Solution LLC
United States
About 1 month using the app
May 8, 2023

The app is nice, the product quality so far that we received is good however the big down fall is lack of product selection. They offer the exact same run of the mill items you find everywhere else. most of what they have to offer are things we would never sell. I hope this improves. Customer support was lacking before, hopefully it's better now. We've not had a need to contact them for anything but we do not really sell a lot of products from this company. Their prices are way too expensive to be competitive when the market is saturated with the same products

The Tiki Yard
United States
About 1 year using the app
Edited April 15, 2023

I first started printful in 2019, because they made dropshipping easy, they are trustworthy and they have one of the best apps easily. However, I am taking branding more seriously and i realize printful becomes less and less useful for anybody who wants to brand their clothes.

1. I find shirts that only offer outside labels. That means, you have your logo on the outside and another brands logo on the inside. That's like having nike on the outside and adidas on the inside. That's brand confusion.

2. And those same apparel models are offered by other dropshippers with the option to remove or peel away the inside tags and add your own tag. Why in the world would i pay for an outside below the collar print, when you still have the inside tag from another brand? Would you trust a person if they told you their real name was Paul, but then you see their ID and it says Jeff?

I am literally trying to use printful even though they are more expensive. But they don't take branding seriously imo. I moved printful up to 3 stars because they have excellent delivery track record and makes dropshipping easy, especially for beginners. But we would love to have the inside tag sorted out somehow.
United States
Over 2 years using the app
Printful replied April 11, 2023


Thank you for sharing your concerns.
Indeed, some products don't have the option to add an inside label, only an outside one for your logo. We are offering various different products in our catalog and while most of our customers are store owners, we still want to offer more product options for everyone and the tear-away label depends on the manufacturer and our agreement with the supplier. We continue adding more products with branding option. We sincerely appreciate your patience!
Prices in the industry have overall increased due to inflation, but we still offer various features for free (mockups, support, design generator, designs and cliparts).
We're thankful for the feedback you have provided!