Reviews (7,274)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

October 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying me because it polpe like me that truly use your service.
printful, your product suck, like you need more variety, like skateboard

Modern Elegance Store
Canada
Almost 2 years using the app
Printful replied October 28, 2024

Thank you for your feedback and your suggestions! 🙂

We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

October 18, 2024

Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.

Big Head Bob
United States
Almost 4 years using the app
Printful replied October 20, 2024

Thank you for your feedback! We're thrilled to hear the set-up process was effortless. 🙂

Using Printful is free of charge, and we'll only charge you once an order has been placed. In case you might have questions regarding product pricing or profit, feel free to reach out to us via e-mail at feedback@printful.com. We'll be more than happy to take a look!

September 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Tisa's Barefoot World
United States
Over 5 years using the app
Printful replied September 6, 2024

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊

August 21, 2024

the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.

RealityStitch
United States
7 months using the app
Printful replied August 28, 2024

Thank you for your feedback. We’re sorry to hear about your experience with the shipping process. Could you please reach out to us at feedback@printful.com? We’d like to discuss this further and find a solution for you. 🙏

August 2, 2024

Installation is easy. Product creation is easy. It has been nearly impossible to connect Printful to my Shopify store and successfully sync the templates/products in Printful to Shopify. I'm convinced it doesn't work.

I Am Not Art
United States
Almost 2 years using the app
Printful replied August 4, 2024

Thank you for sharing your experience! We'll be more than happy to look into the issue you're having. Please send us an email at feedback@printful.com and we'll investigate right away.

August 4, 2024

I was nicely building a collection of products but then I could no longer upload files to my store. can someone help me with this issue?
daniel@inklegion.com

Ink Legion LLC
United States
29 days using the app
Printful replied August 8, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away.

August 2, 2024

why the heck do you guys eat items from my digital item aggregate?

Monsterbox
United States
Over 1 year using the app
Printful replied August 4, 2024

Thank you for your review! For us to be able to review your inquiry further, please send us an email at feedback@printful.com and we'll investigate right away.

August 2, 2024

Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages.
Printful problems with stock availability when global setting
Also mock up failures

DT Art
United Kingdom
11 days using the app
Printful replied August 4, 2024

Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at feedback@printful.com and we'll gladly look into it.

August 8, 2024

I liked the old one better.

Caribbean Gearz
United States
About 5 years using the app
Printful replied August 13, 2024

Thank you for sharing your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is truly valuable to us as we continuously strive to enhance our services.

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

The Art of Tyler Lamph
United States
About 5 years using the app
Printful replied June 6, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.