Reviews (2,890)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality prints and materials, especially noting the vibrancy and premium feel of products. Its seamless Shopify integration and user-friendly design tools simplify product customization and syncing. The efficient fulfillment and shipping processes, along with responsive customer support, are standout features. Additionally, the app's global shipping capabilities and educational resources are highly valued for expanding merchant reach and easing new user adaptation.

November 12, 2025

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this.

Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

Othram
United States
Almost 6 years using the app
Printful Latvia AS replied November 14, 2025

Thank you for your feedback and for sharing your experience! 🙏

Please know that switching from SSO (Single Sign-On) to the traditional login method (username and password) is not possible due to legal and privacy constraints.

We greatly appreciate your input and will share it with our team in charge 💙

November 12, 2025

I’ve placed around 10–15 orders with Printful, and it’s been a mixed experience. Almost half of them have come with problems, either with printing, quality, or sizing. One mistake keeps happening.

I ordered a 4x4 sticker that showed up as 2.5x2.5, and when I contacted customer service (for the second time), Jerlyn told me that was the expected outcome (the first time they apologized and refunded). Let me repeat that, a 4x4 sticker came half the size, and they said that’s normal the second time. The 5x5 sticker, on the other hand, came out just fine.

I ended up having to stop offering some products. Their prices are cheaper than a lot of other companies, but you have to decide if saving $1 per item is worth the risk of constant issues and the extra time fixing them.

Whale Rx Coffee Co.
United States
3 months using the app
Printful Latvia AS replied December 5, 2025

We’re sorry to hear about the issues with your stickers 🙏. This isn’t the experience we want for you. We’ll investigate what happened here and get in touch with you soon with an update 💚.

Edited November 17, 2025

I purchased samples and the designs are not even properly centered, very disappointing. Your suppliers only had one job and they can't even do it properly.

Can you make the UI for choosing mockups, shown in the front store, the same for publishing and editing.

Wahaku no kimono
Canada
About 1 month using the app
November 7, 2025

Bonjour
Depuis une semaine l'application Prinfull sur shopify est en anglais au lieu de français et il n'y a plus les fonctionnalités de modifications qui étaient proposées auparavant. y'a t'il un réglage que j'aurais zappé?

Le Shop FUTUR NOIR
France
3 months using the app
Printful Latvia AS replied November 14, 2025

Nous vous remercions pour votre avis ! 🙏

Veuillez noter que Printful n’a pas la possibilité de modifier la langue de votre application. Pour ce faire, vous pouvez ajuster les paramètres de langue directement dans votre compte Shopify.

Vous trouverez plus d’informations dans le guide Shopify ici : https://help.shopify.com/fr/manual/your-account/languages

July 12, 2025

The app is super buggy and extremely slow. Mockup are generated with the wrong embroidery colors. No matter what I do they don't update. The process to create products and publish is time consuming. They introduce new products then quickly discontinue them.

NĒILL
United States
Over 2 years using the app
Printful Latvia AS replied July 14, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing issues with the embroidery mockup and the product creation process. This is not the experience we aim to provide.

We would like to look into the matter further, can you please share more information on the issue for us here [https://forms.gle/grBd4UvjvMhzADjWA ]?

Our team will review the details and get in touch with you as soon as possible. 🧡✨

July 28, 2025

Some things I love:
- Shopify integration is REALLY seamless.
- Upfront about costs
- Process from purchase to shipping is very transparent
Things I HATE:
- I'm using Shopify and Printful together and if I take more than 10 minutes to 'design' a product, Printful times out and discards EVERYTHING I was working on, no matter how close I was to finishing. There's no "Save This Design" feature so I can't save it knowing I'll be taking some more time. I've lost half a dozen designs this way already. It's so frustrating and is now the reason I am going to be looking on Shopify for other apps they have to handle this part of my business.

If not for that one feature, I'd be very happy with Printful.

F|19
United States
26 days using the app
Printful Latvia AS replied July 30, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing trouble saving your designs after being away for a while.

This is definitely not a common issue, and we would like to look into the matter further. Please share more information on the issue and contact details in this form: https://forms.gle/grBd4UvjvMhzADjWA

Our team will review the details and get in touch with you as soon as possible. 🧡✨

September 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Tisa's Barefoot World
United States
Over 5 years using the app
Printful Latvia AS replied September 6, 2024

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

The Art of Tyler Lamph
United States
About 5 years using the app
Printful Latvia AS replied June 6, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

November 20, 2025

Becareful when transferring product to your shopify. It glitches or puts base price instead of your retail price. Lots of glitches the past few days.

Little Winks & Wonders
United States
August 27, 2025

Sidan laggar, trög och långsam support. Dyr frakt och moms till sverige. Sjukt bra kläder och tryck dock

LOST N FOUND
Sweden
16 days using the app