Reviews (7,337)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

October 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying ...

Modern Elegance Store
Canada
Almost 2 years using the app
Printful replied October 28, 2024

Thank you for your feedback and your suggestions! 🙂

We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there ...

October 18, 2024

Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.

Big Head Bob
United States
Almost 4 years using the app
Printful replied October 20, 2024

Thank you for your feedback! We're thrilled to hear the set-up process was effortless. 🙂

Using Printful is free of charge, and we'll only charge you once an order has been ...

September 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Tisa's Barefoot World
United States
Over 5 years using the app
Printful replied September 6, 2024

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly ...

August 21, 2024

the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.

RealityStitch
United States
7 months using the app
Printful replied August 28, 2024

Thank you for your feedback. We’re sorry to hear about your experience with the shipping process. Could you please reach out to us at feedback@printful.com? We’d like to ...

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've ...

The Art of Tyler Lamph
United States
About 5 years using the app
Printful replied June 6, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at ...

March 21, 2024

This may not be exactly about the app, per se. I used to use edit on printful a lot to make changes to my designs. Now it seems that the only thing I can do is look at orders.

Pawsitivity Pet Products
United States
About 1 year using the app
Printful replied March 24, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned edit feature. Please send us an email at feedback@ ...

April 4, 2024

In your shipping price, I get too many times where it doesn't stop loading, I have to sign out just to get it to stop. then when I add a product it can take 30 + min for it to load why? I know It's not my computer It's brand new as of right now. It has to be your end. I don't want to have to go somewhere else, But can't keep paying you guys 25$ per month for this to cost me time.

Whitetiget etc P.O.D. CO./A.O.P. Clothing & Accessories
United States
7 months using the app
Printful replied April 5, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy ...

August 2, 2024

Installation is easy. Product creation is easy. It has been nearly impossible to connect Printful to my Shopify store and successfully sync the templates/products in Printful to Shopify. I'm convinced it doesn't work.

I Am Not Art
United States
Almost 2 years using the app
Printful replied August 4, 2024

Thank you for sharing your experience! We'll be more than happy to look into the issue you're having. Please send us an email at feedback@printful.com and we'll investigate ...

May 14, 2024

Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided.

The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an ...

Santa Barbara Happy
United States
About 1 year using the app
Printful replied May 17, 2024

Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com - we will be more than ...

April 3, 2024

Do not like it preferred the way it was before the new updates very difficult to get to for templates.

JABHard
United States
Over 4 years using the app
Printful replied April 4, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy ...