Reviews (7,361)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its responsive customer support and high-quality, customizable products ranging from apparel to home goods. They find the user-friendly interface and seamless Shopify integration beneficial for managing products and orders efficiently. The quick fulfillment process and eco-friendly options are also highlighted. Additionally, robust design tools and educational resources like tutorials and webinars are valued for enhancing e-commerce operations.
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Whenever I need clarification of an issue concerning my business, Printful has always provided me with a thorough addressing of the issues that are important to me. I am extremely thankful of such assistance along the way.
Just Perfect... for some one that is just trying to supplement families income... Thanks
High Quality printing with great customer service! Decent amount of options with garments, although with American Apparel going Bankrupt, I'd like to see a lot more tank options such as "Flow Tanks" and Crop Flow Tops. Overall, you guys Rock!
After talking with support, it looks like Shopify has changed something, so all orders now have to be "manually request fulfillment." This is used to request fulfillment to the printful automatically.
I was told I could update my Shopify settings to " Enable Automatically fulfill the order," but this would also do the same to all incoming orders we need to manage ourselves.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned settings. Please send us an email at feedback@printful.com and we'll investigate right away.
Great app! for branding your clothing line.
integration with shopify is beyond amazing! Printful nailed the sysmtem integration between them and the Shopify platform along with live shipping rates feeding directly from Printful into my shopify store. Amazingly Amazing!!!
I like what they are doing, HOWEVER I would love to see more BLACK and plus size models. That's my only concern here. I would like to see all races. When I was chatting with someone on printful all the could do was recommend me to go elsewhere to find people of color (THAT WAS THE TERMINOLOGY THAT WAS USED. smh. A little disappointed. A big change is need here. Thank you!
The revised the post and the original response they gave me.
Thank you for your review, we appreciate hearing from you!
We're truly sorry to see that you have encountered these concerns with our services.
I wanted to let you know that we do have diverse mockup models on quite a few of our products. You'll be able to see this when browsing products in our product catalog here: https://www.printful.com/custom-products
We are also working on adding even more diverse mockups to our catalog in the future.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Cost - can't beat free Ease of use - probably the most intuitive site out there Customer Service - REALLY sub par. Slow to respond in chat. Rarely respond to email. Long waits on the phone. Have never offered any viable resolutions to my issues. Speed of printing and delivery - slower than molasses. If getting things to your customer on time is a priority, this is not your service. Since Covid has struck, they've been worse than usual - and there's no customer service help to be found regardless of what channels you try to contact them on. Accuracy of orders - maybe 85% of my orders are correct? And Printful has yet to offer resolution to orders that were printed or shipped incorrectly.
Hey there,
Thank you for sharing your review with us! We are truly sorry to see your time at Printful hasn't been the best lately, but we hope we can improve it moving forward!
We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible. According to our internal investigation, we see that all your emails and chats have been answered in a timely manner. Our support phone lines have been unavailable since the beginning of the year as we focus on assisting our customers via email and chat.
I have sent you a follow-up email directly so that we can gain more insight into your concerns and provide additional information and hopefully a solution! We hope to hear from you soon!
-Lauma
This is hands down the best Print On Demand app to be integrated with Shopify, and as a standalone service as well.
Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!