Reviews (7,204)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.

October 24, 2016

Great app, great customer service and great products for your online store!!

Manten La Calma Apparel
United States
Over 4 years using the app
January 9, 2020

I love printful for my print on demand. freaking outstanding platform! i highly recommend it. keep up the good work printful.

TheStripesinme
United States
Over 4 years using the app
August 2, 2021

I've never had any issues with Printful, and my customers all seem to love the products (t-shirts & tank tops so far). Going to expand to hats, hoodies, and other products soon. Very satisfied.

The MartyrMade Podcast
United States
Over 4 years using the app
Edited October 2, 2022

Very easy to use and good product mix! After doing quite a bit of research, Printful seemed to be the best overall for custom T-Shirt creation and sales. The mock-up generator is great but I wish we could edit master images after posting to the store. To change the image, you have to do it separately on all variants.

You-Color
Canada
Over 4 years using the app
Printful replied May 29, 2019

Thank you for your review!
We appreciate your feedback and look forward to our ongoing collaboration.

I wanted to let you know that you can bulk-update the print files and the mockups on your product variants by going to your Printful dashboard > Stores > Sync > Edit.
Once you check the box on the very left, to select all product variants, click on "Change print file" to bulk-update the print file and/or the product mockup that is pushed to your store.

Once you make the update, be sure to refresh your store data, in your Printful dashboard > Stores > Sync, by clicking on "Refresh data".

If you have any additional questions related to this, or anything else, be sure to send us a message to feedback@printful.com, we'd love to hear from you! :)

- Vita

April 22, 2024

fucking great mate!

SALT LAKE BIRD
United States
3 months using the app
Printful replied April 25, 2024

Thank you for your review!

May 29, 2019

Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you.

OberlinMerch
United States
Over 4 years using the app
July 25, 2018

Phenomenal to be able to compose with so much power. Best feature is the mockup with the image contoured to match the flow of the clothing.

Meme R Tees
United States
Over 4 years using the app
July 3, 2020

I should have checked their company history and BBB rating before ever using this manufacturer! I have had nothing but problems. They have cost me customers, and money. The latest problem was the last straw- I created an item and ordered it as a sample for myself (May 30). I received notification (from printful) on June. 8 that it had shipped. I received notification on June.9 (from DHL) that an electronic shipping label had been created. I waited and waited for the arrival date of June 16- June 22 - still no package. I messaged printful and was told to just keep waiting- it's on the way. So, on June 29, I contacted DHL - they told me that never received the package, and therefore nothing was coming- I should contact the manufacturer. So, on June.29 I contacted Printful again (after waiting in a queu line of 66 people to virtual chat because they have NO PHONE NUMBER)- I was again told to just keep waiting. I told them that DHL never received the package. They denied everything and took no responsibillty and told me to just keep waiting. I finally received a call back from a manager 2 days later- and was told- yes, there was an error-the item was never shipped. Tracking was never updated, I was never notified- nothing- and I had to DEMAND a refund in order to get one. After all of this, i received another e-mail (from a different manager) giving me a completely different story- and telling me to keep waiting. UNBELIEVABLE! This company is shady, has horrible customer service, and is completely unreliable! STAY AWAY!

Streetside Apparel
Canada
Over 4 years using the app
Printful replied August 10, 2020

Thank you for your review, we truly appreciate hearing your feedback!
We are, however, sorry to see that you have met with these concerns, it should certainly not be the expected quality for our shipments.

From what we understand, this order was lost in transit, even though it was shipped out from our fulfillment facility, as this is also something that can happen on the way to the carrier.

Our phone support has been off, while we helped clear the large email backlog, but we see that you have successfully reached us via a call and we hope these concerns are now put to rest.

If you have any additional feedback, as well as any questions or concerns, be sure to reach out at feedback@printful.com!

- Vita

January 3, 2018

So easy to use, I love this App!

A Touch Of Gold Candles
United States
Over 4 years using the app
March 11, 2024

Very easy to use

Gface
United States
Over 1 year using the app
Printful replied March 14, 2024

We're happy to hear that it was easy to use! Making sure that the process is simple is what we aim for. Thanks a bunch for the positive review! :)