Printful: Print on Demand

I do refer to others. it does make it easy to create and manage products. but it is not as intuitive as it should be

It is great but how do I get it to work with Shopify. Shopify keeps sending my order to Printify which I don't want I want Printful

Amazing app......! VERY EASY TO USE APP...Product are very good

For the ease of use and initial setup, its great! No issues as of yet. I am new to all of this, but for a first timer, very easy to use and navigate.

Very good! No complaints here!

I am using Printful in Norway and I love this app for Shopify. Easy and free to use. I have upgraded to Printful Growth. I love that is can show stock on the product site, that it automatically ads shipping (or you can choose free shipping) I love all the colors Printful have.

I would say that this has been quite the experience learning new things about setting up my online store but it has been great I'm still learning but this has been really helpful.

This is a pretty great experience all the way around. Thanks Printful!

Printful: Print on Demand Experience

Printful is a popular print-on-demand (POD) service that allows businesses and individuals to create custom products without worrying about inventory, production, or shipping. Here's an outline of the typical experience with Printful:

Product Variety: Printful offers a wide range of products, including apparel, accessories, home decor, and more. You can customize items such as t-shirts, hoodies, mugs, posters, and phone cases with your own designs.

Design Tools: The platform provides an easy-to-use design interface. You can upload your own artwork or use their design tools to create unique products. Printful also offers mockup generators to visualize your designs on different products.

Quality: Printful is known for its high-quality products and printing techniques. They use direct-to-garment (DTG) printing, sublimation, and embroidery, ensuring vibrant colors and durability.

Integration: Printful integrates seamlessly with various e-commerce platforms like Shopify, WooCommerce, Etsy, and more. This allows you to automate order fulfillment directly from your online store.

On-Demand Manufacturing: Products are printed and shipped only when an order is placed, which reduces waste and eliminates the need for holding inventory. This model promotes sustainability and allows for flexible product offerings.

Shipping: Printful handles all aspects of order fulfillment, from printing to packaging to shipping. They have fulfillment centers located in different regions, which helps in reducing shipping times and costs.

Customer Service: Printful provides responsive customer support through live chat, email, and an extensive help center. They also offer resources like webinars, tutorials, and blogs to help users maximize their experience.

Scalability: Printful is suitable for businesses of all sizes. Whether you're starting a small side hustle or running a large-scale online store, Printful can scale with your needs.

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app.

When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark.

For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.”

I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously.

I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent.
LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well.
Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.