Reviews (2,244)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its high-quality products like t-shirts and mugs, noting the vibrant colors and comfortable materials. They appreciate the user-friendly design tools, efficient fulfillment, and quick shipping, often within 2 days. The responsive customer support, wide range of customizable products, and resources like blogs and tutorials are also highlighted. Features like the mockup generator and no minimum order requirement support small businesses, and its eco-friendly options appeal to environmentally conscious brands.

November 16, 2022

Sehr gute, einfach zu bedienene App, sehr große und gute Auswahl an Produkten, Farben für den PoD Bereich, super Mockups, passt alles! 5*

DTS - drop.the.shop
Germany
About 1 month using the app
June 27, 2020

They use to be good...now they are terrible. Over a month to complete 1 order. I moved my shirts from them because of this. They will cost you customers. Absolutely horrible service since COVID 19. Every vendor is experiencing delays but their delays seem longer. I have orders from May 25 that are still untouched.

Rice & Tees
United States
Almost 2 years using the app
Printful replied June 30, 2020

Hi, thank you for your review! We're sorry that the orders are encountering delays at the moment! Due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production is experiencing fulfillment delays for some product categories. Since we decided to temporarily disable sample orders and some products in the product push, we are seeing improvements in fulfillment times, but delays are expected for the time being. We recommend to regularly check our Covid-19 updates page where you can see our current estimated production times: https://www.printful.com/covid-19.

We understand that production delays are not pleasant and we sincerely apologize for the longer fulfillment times. Our teams are working diligently to fulfill all orders as quickly as possible and we hope to see our production times improve swiftly in the near future!

If there's anything we can help with, be sure to contact us at feedback@printful.com anytime!

- Zana

November 20, 2020

I really enjoy the quality of the products at Printful. The products are more expensive than other POD vendors, which is the only downside. Their customer service is responsive and that is appreciated.

EMO by Ava
United States
Over 1 year using the app
March 25, 2024

Great App. Thanks.

Lazy Brother
Türkiye
About 1 month using the app
September 6, 2022

Super easy to use and allows for adjustments over time without hassle. Good print quality too! Could use more stitch colors for embroidery though.

Rude Maye
United States
About 1 month using the app
June 11, 2024

This app is one of the most amazing apps I've used. Easy to design your product and fast shipping.

Artistik Stylez
United States
About 1 month using the app
Printful replied June 15, 2024

Thank you for leaving a review and for your kind words! We truly appreciate it! 🧡

September 16, 2016

Best App!! Can't go wrong with it.

Teamdominican
United States
About 1 month using the app
Edited May 28, 2019

Printed a design for us for two years, then decided to say it violated acceptable use. Refused to refund the digitisation fee they had accepted to embroider it. Patronising customer service, particularly Ismails

Before the High Street
United Kingdom
Almost 2 years using the app
Printful replied May 28, 2019

Thank you for your review!
We truly appreciate your feedback on your experience with our services and we're sorry to hear that it hasn't been positive thus far.
We're always happy to help and advise you on any concerns you may have, which is also why I'm truly sorry that we've come to some miscommunication on these issues.
You can see our content guidelines here: https://www.printful.com/policies/content-guidelines
Our team does go through all the files you upload, but we might not immediately notice and flag files, which do not meet our content guidelines. In such cases, we will flag these files as soon as we notice that they don't meet our content guidelines and reach out to you directly.
We will continue our conversation and I do hope that we can come to a solution and improve our collaboration in the future!

- Vita

October 14, 2016

So far, so good! Great service and offerings are high quality!

Solgave Clothing
United States
About 1 month using the app
August 9, 2023

Einfach Intuitiv zum benutzen Gute Qualität der Ware. Und günstigere
Muster Bestellung für mich slebst.

Stigra Design & Drucke
Austria
About 1 month using the app