Printful: Print on Demand

VERY COOL

This app is awesome!! Customer care team is very helpful, easy to set up, handles all your shipping needs, & most importantly your customers are receiving great quality products! Looking forward to new products. Great job Printful (Idea Bits LLC)

Printful's product quality is excellent, and their prices are excellent. I searched forever for a merch company that would let me sell great quality POD shirts for less than $20, but couldn't find one until I found Printful.

Easy to use and makes things easier to move product to other sales channels.

Very insightful. The staff is very attentive, and responsive. I appreciate the extra communications to keep us informed of industry trends.

UPDATE: 24 hours after fulfillment was promised and no movement. The new customer service rep was unaware there were any problems and nothing had been flagged for review or production.

ORIGINAL: Great software, lousy fulfillment. We have used Printful several times this year for several hundred shirts. Their integration, set up, software, etc. is all amazing. It just works like it should. The problem is with fulfillment. For the holiday season we had several orders placed on hold for issues. When the issues were resolved, Printful just left them on hold. Several chats, emails and calls later — still on hold. Customer service rep couldn't tell us why. She also wasn't sure how to fix it. These customers won't be. getting their shirts in time for the holidays. Also, out of 100 holiday-season orders, we have had five customers sent shirts by other designers. By the time we could get a photo from the customer (Printful's request), the shirts reordered, etc., these customers too will no longer have them in time for the holidays. To the customers, we dropped the ball, not the transparent provider. So, no matter how good the software and set up is, if the customer service and fulfillment behind it falls apart, you need to find another print-on-demand provider.

Adding & Editing products is so seamless it's stupid. I created over 500 variants in a few hours.

Super easy to use and support is available, friendly and knowledgeable.

Printiful is an AMAZING app/service to use when you're either 1.) testing out how a product will sell on your website without having to purchase a full inventory of something that may or may not sell 2.) if your company does not keep inventory of the products you sell, printiful handles that for you. Create your designs, list them, and never have to worry about shipping or handling any products. If there is only one negative I can say for Printiful, it is the speed of delivery, but this is to be expected and in no way something within their control.

SKUs selected for sale through print-on-demand processes at Printful are easily integrated to a Shopify store. Little or much detail can be selected for the integration. Check results on your selected theme before publishing, always.