Reviews (7,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.
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SKUs selected for sale through print-on-demand processes at Printful are easily integrated to a Shopify store. Little or much detail can be selected for the integration. Check results on your selected theme before publishing, always.
Syncs perfectly! I only wish that for size variations that I can copy other sizes instead of doing each one individually. Love this company!
so far all the products have been high quality. i look forward to doing business together for many years
The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?
Hey there,
Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay!
I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean-
I will follow up with you personally with more information and hopefully, we can work something out! :)
-Lauma
Printful is nice and easy, but could be a lot better in a bunch of ways. For the most part, it’s set it and forget it. HOWEVER, I ran into several issues in the last few months and Printful’s support is miserable. They are responsive, sure, but that doesn’t matter at all since they aren’t actually helpful at all. Several times I was left figuring huge issues out on my own. Orders stopped syncing at one point and never got any help from Printful other than “lol sorry. Hope you fix it!” A shirt size went out of stock, and I never got a notification. Printful said it would automatically restock when it was stocked again. Cut to 3 months later and I had to find out on my own that the product was back, had to remove all products, and manually add them all back. This wouldn’t be that big of a deal if support was helpful, but again, they are miserable. And the profit margins aren’t nearly enough to make it worth the hassle.
Hey there!
Thank you for your feedback. We're sorry to hear that you didn't have the best experience with our Customer Support. We've reviewed the communication, and indeed, we could have done better. We hope that we can improve your experience with our services moving forward. Please reach out to us via feedback@printful.com if you have any additional feedback, as well as any questions or concerns.
Not just extremely slow shipping but slow production as well. Put in a sample order last year that took a month to even start production. Have been using other providers instead. Disappointed because I wanted this to be my one stop supplier and liked the idea of in-house production. Maybe they will get better but I canʻt risk alienating my customers as a new business...
Hi there!
Thank you for your review! We're sorry to hear that the production + shipping delays created a negative experience with our services for you, but we hope we can improve it moving forward!
I completely understand how frustrating the delivery + productions delays are. It is true that we have seen slight delays caused by Covid-19 on average. These are extraordinary times for all of us, and we are working hard to get all of the orders fulfilled as quickly as possible; and we have been providing information regarding production estimates as well as other related updates on our web-site to make sure our users are aware of production changes and other important updates. We recommend referring to our Covid-19 updates page here https://www.printful.com/covid-19 for the latest information.
We truly appreciate your time and business with us throughout this difficult time, and we want you to have a positive time using our services. The situation is definitely improving now and I hope we can return to our normal fulfillment + shipping timeframes very soon!
I will follow up with you directly to check your order!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Elina
The app is great but this review is my experience from visiting the Cali location. Chris went over all the products I wanted to see and the most popular products they have. Not only did I see what I wanted to remove from my store but I also saw products I need in my store that I would have never added had I not seen them in person. Quality of printing is amazing, and just order samples for the quality of the products because that can very person to person. Over all it was worth the 2 hour drive to go to the Printful office and see who I'm in business bed with.
Simply the best POD business app for Shopify, they care about your business and helps you succeed, besides, they're worldwide with 9 and counting fulfillment centers, which ensure you selling globally while providing an endless variety of products with great quality.
Love this app!! It is SO simple, SO streamlined, and VERY fun to create with Printful: Print On Demand I can create all of the fun, quirky, and amazing items I want all within the time I need to!
We love making the creative process effortless for you. Thanks for sharing! ⭐
First order in. Luis A was a big help setting things up.