Reviews (7,207)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.

June 7, 2021

I have used the app for over a year now. It provides great options for POD and suppliers to create your imagination. Fair pricing that is comparable to other POD services. I like the layout of printful and how easy it is to navigate, save and create what I want.

The Groovalution
United States
Almost 4 years using the app
May 1, 2024

Stuck on tech at times, but the best design platform for me. Help is airways available

N0W
United States
About 1 month using the app
Printful replied May 5, 2024

Thanks a bunch for the review! 💫

June 3, 2017

Printful is easy to use and provides an excellent product. I'd love it if it didn't require me to opt out all of my other store items from syncing each time. That's a hassle, but is a tech issue.

Catrescue
United States
Almost 4 years using the app
Edited October 24, 2022

Thank you for always the best service. Not only is the quality of the product the best, but the prompt response of the support center staff is also the best. Also, your YouTube and blog are always used as a reference for our business. One point to confirm, I would like to work on sneaker design, but when will it be possible? I sent an e-mail to you, but I have not received any reply, so I will take this opportunity to contact you. Finally, it seems that our customers are also grateful for all of your high-quality products, printing technology, delivery schedules and more. We look forward to working with you in the future. I ordered a sample of sneakers I designed myself the other day, so I will update the review again when it arrives. I'm looking forward to it. ///////////////////////////////////////////////////////////////////////////////////////////////////// Thank you for your continued support in 2022!
They provided support for smooth operation of various new functions, such as the function to automatically post the delivery date on the product page of TrendyJapan.net, system support when introducing Shopify POS, etc.
Also, regarding the VAT on products destined for Europe, we received an email shortly after ordering, and were able to include the message in the news on TrendyJapan.net. Thank you very much. Thank you for your continued support.

TrendyJapan
Japan
Almost 4 years using the app
Printful replied December 16, 2021

Hi there,

Thank you for taking the time to review us! We're thrilled to hear you've had an excellent experience with our services so far and we definitely want to keep it that way.

We've added Canvas Shoes to our product catalog. You might want to check them out here: https://www.printful.com/custom/footwear/shoes

We are constantly exploring new opportunities to add more and more products.

If you have any additional feedback, questions, or concerns, please reach out to us at feedback@printful.com!

- Elina

July 17, 2019

Ever order takes 30+ days to arrive (if it ever does)
Web interface is poorly designed with nothing but white background washing out all the functions on screen to make ordering easy but since you have to constantly search around for functions its just too tedious to work with. They use DHL e- commerce shipping which is the WORST company to to logistics and freight with. Tracking information is too vague and items were lost. I will not be recommending Printful as they have proved to me how mickey-mouse this Print-on-demand company actually is.find someone local, get your stuff made and stock it yourself.

Race Dojo
Canada
Over 3 years using the app
Printful replied July 18, 2019

Thank you for your review, we truly appreciate hearing from you!
We take pride the the high quality services and products we offer, as well as our platform, so we're truly sorry to hear that you have experienced issues with any of these features and certainly appreciate your critique.

Shipping speeds depend on the shipping rate you choose upon checkout. Our shipping algorithm will determine the fastest, most cost-effective, and most reliable carrier (We work with DHL, as well as other carriers) for each shipment based on these factors: where it’s fulfilled, where it’s shipping, the selected shipping method, and the shipping speeds and prices of our carriers, you can see additional details on this here: https://www.printful.com/shipping

I will reach out to you directly in a bit, to address your concerns in mroe detail!

- Vita

August 9, 2016

Super app. Works well, great customer service.

Traxlertees
United States
Over 3 years using the app
Edited July 18, 2023

One app can not tell if I am the admin of site or not. To confusing to keep signing in each app associated wit your site

THEKOIISHOP
United States
Over 3 years using the app
Printful replied March 15, 2019

Hi there, thank you for your review!
You can view your user role by going to the Printful app -> click on your name in the upper right-hand corner -> Settings -> Users. The role of each user that is associated with your account will show on this page. The role refers to the entire Printful account, not just specific integrations.

If you have any questions or feedback about this feature, let us know at feedback@printful.com!

March 10, 2024

I cannot even imagine using another POD supplier as my primary contact. For many years, Printful has been a great asset for my company, and they continue to improve with pricing and features every year. If you are just starting with POD for your business, this is the best company to start with.

AfroSpace Studios
United States
Over 1 year using the app
Printful replied March 14, 2024

We're truly grateful that you have chosen us throughout the years! Knowing that Printful has been such a valuable asset to your company is incredibly rewarding. We're dedicated to constant improvement, and your feedback is what drives us to provide the best service for you and our users.

Thank you for your feedback and the kind words!

October 21, 2021

Super App, leicht zu bedienen. Die Qualität ist auch super. Man hat auch eine große Auswahl an verschiedenen Produkten.

Heavyfit
Germany
Over 3 years using the app
September 4, 2016

Printful has put together a well thought out and powerful app. They are the only ones as far as I know to make a nice cap which is cool. After adding a product it takes a bit to be able to edit variants but their customer care is good. Thanks Printful!

Make America Born Again
United States
Over 3 years using the app