Printful: Print on Demand

Ease in designing and adding products to online shop.

Naja, technisch gesehen ist das Angebot gut, jedoch sind die Preise insgesamt zu hoch. Zudem variieren diese. Plötzlich erfolgt der Versand nicht mehr aus europäischen Lagern, sondern aus den USA, mit einer Lieferzeit von vier Wochen und höheren Kosten, obwohl die Einstellung auf Versand nur aus Europa festgelegt wurde. Dadurch wird das Geschäft plötzlich unprofitabel. Stellen Sie sich vor, Sie haben genau kalkuliert: Ein Gewinn von 5€ pro Artikel, Sie skalierten hoch auf 1000 Artikel pro Tag, und dann verschickt Printful plötzlich aus einem anderen Land, wo der Versand teurer ist, und zehrt die gesamte Gewinnspanne auf. So wird aus einem Gewinn von 5000€ schnell ein Verlustgeschäft. Daher funktioniert das Modell möglicherweise für kleine Unternehmen, die bereit sind, hohe Preise für geringe Mengen auf Plattformen wie Etsy zu zahlen, und davon profitiert Printful gut, indem es an diesen 'kleinen Fischen', die weniger Erfahrung haben, verdient. Wenn man jedoch skalieren möchte, ist Printful einfach zu teuer und in Bezug auf die Preisgestaltung zu unzuverlässig. Gewinne können schnell zu Verlusten werden, da Printful einfach den Versandort ändert und dadurch den Preis für die Produkte erhöht. Es werden einem auch zunächst günstigere Preise angezeigt, auch beim Versand, und später bei der Ausführung der Bestellung stellt sich plötzlich ein 10-20% höherer Preis heraus, was genau unserer Gewinnspanne entspricht, die Printful dann aufzehrt. Auch die Produktqualität variiert, da von verschiedenen Druckereien versandt wird; mal ist die Qualität besser, mal schlechter. Printful agiert nur als Vermittler, der viel Geld einnimmt und die Technik zur Verfügung stellt. Es ist empfehlenswert, direkt über eine Druckerei zu gehen, da dies mindestens 20-30% der Kosten spart. Wir haben Printful mit vier unterschiedlichen Shops getestet und festgestellt, dass es wohl am sinnvollsten für Verkäufer auf Etsy oder ähnlichen Plattformen ist. Aber eine Skalierung ist unmöglich, da unsere Marge auf 10-20% fällt, wenn wir in großen Mengen produzieren, und diese 10-20% frisst Printful wieder auf. Daher, wenn Sie vorhaben zu wachsen, versuchen Sie, direkt auf einen anderen Partner zu setzen, denn einmal bei Printful mit 5000 Produkten angebunden, wird es sehr schwer, zu einem anderen Anbieter zu wechseln. Dann bleiben Sie bei Printful und können nicht skalieren.

I should have checked their company history and BBB rating before ever using this manufacturer! I have had nothing but problems. They have cost me customers, and money. The latest problem was the last straw- I created an item and ordered it as a sample for myself (May 30). I received notification (from printful) on June. 8 that it had shipped. I received notification on June.9 (from DHL) that an electronic shipping label had been created. I waited and waited for the arrival date of June 16- June 22 - still no package. I messaged printful and was told to just keep waiting- it's on the way. So, on June 29, I contacted DHL - they told me that never received the package, and therefore nothing was coming- I should contact the manufacturer. So, on June.29 I contacted Printful again (after waiting in a queu line of 66 people to virtual chat because they have NO PHONE NUMBER)- I was again told to just keep waiting. I told them that DHL never received the package. They denied everything and took no responsibillty and told me to just keep waiting. I finally received a call back from a manager 2 days later- and was told- yes, there was an error-the item was never shipped. Tracking was never updated, I was never notified- nothing- and I had to DEMAND a refund in order to get one. After all of this, i received another e-mail (from a different manager) giving me a completely different story- and telling me to keep waiting. UNBELIEVABLE! This company is shady, has horrible customer service, and is completely unreliable! STAY AWAY!

Quite a good easy interface in terms of designing products but a big minus for us is the automatic order routing. For example when picking a product you are informed that it ships from 2 locations in Europe. Then you get an order in Europe and Printful informs you that it is shipping from the USA. Due to automatic routing you do not have the option to change this. I would not recommend this for European orders.

I primarily use this app to create all my T-shirts and other products. I love the personalized labels that is delivered with my product. I would be nice if the offered multiple colors for ALL products, especially the tote bags.

I use this app to design products for my store. I find it challenging to get my design on your products.

Seamless integration. Love the automated out of stock functionality, a huge time saver when your store has a large range of products with multiple variations.

The integration is pretty straightforward and seamless. Some very minor speed issues but nothing that I would really complain about.

I've been working with Printful for over ayear and have the products for 2 stores printed and fulfilled by them. I had a very important package arriving too late at a destination and asked them to reroute it for me at my expense. After much back and forth they refused, in the end it was too much of a hassle for their operations. This isn't the first time I've had frustrating experiences with Printful's customer service. So while the printing is good, the fulfillment has been ok, the customer service is the reason I'm going to Gooten.

Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.

After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.

We do not want to work with a company that accuses us of lying and "editing" order numbers.