Reviews (7,207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.
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Excellent service & products. A little pricier than others but in the 10 months I've been using them, their printing has been 100% consistent, which is not the case with all fulfillment printing companies. Sometimes things take a little longer to get started, (as in, 2-3 days) I think because products do run out of stock sometimes (fair, considering the wide variety they offer.) If you're looking for the absolute fastest turnaround time, this may be frustrating, but the quality is excellent. EXCELLENT response time with online chat questions & help. Their customer service goes out of their way to provide answers and is super helpful.
Great integration. You need to come and tune it a little bit but it's transparent and never fails.
We’re happy to know that you like the integration! 🧡
Seriously, stop blaming Covid for your failures. Enough is enough. Orders from May 25 are still NOT shipped, while orders from Jun 3 are already in process. Makes no sense. It's NOT Covid, it's poor management, pure and simple.
Hi, thank you for your review! We're very sorry to hear you're having a negative experience with our services at this time! We are working hard to fulfill all orders as timely as possible and we hope your experience with us improves as we return to normal!
The situation with Covid-19 has affected us unpredictably and with a higher order volume than usual at this time of year, fulfillment delays are still expected for the time being while we keep the health of our employees in mind and adhere to safety measures recommended by the respective states. We are hiring more production staff and up-scaling our equipment to help us manage the order volume as well.
It is possible that some orders might start fulfilment sooner than others. This is mainly due to the ordered item and its availability, the printing technique, and the fulfillment facility where the order has been routed to and the order queue there. Additionally, if you have back-up facilities fulfillment enabled for your store, when an order is routed to a back-up facility for fulfillment, the order status in the Printful dashboard will change to "Being fulfilled", but you can definitely check in with our customer service in case you have questions about the order.
We understand that these delays are not pleasant and we are doing our best to up-scale our production and return to our regular fulfillment timeframes. I hope we see the situation normalize soon, so we can continue providing a fast print-on-demand service to our users!
If you have any questions or concerns, please contact us at feedback@printful.com anytime!
- Zana
Not only does it have such a great range of products, it also has an amazing range of mockups! I'd highly recommend it to anyone looking for a do-it-all print on demand provider.
Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.
Hey there! Thank you for your review! Our Developer Support team works Mon-Fri and depending on the complexity of the issue, we should hear back within 48 hours. We have sent you a follow up via email and hopefully can work out the best solution!
-Lauma
AWESOME SO FAR!!! THANKS
Thanks for your kind words! We're thrilled to hear that you enjoyed your experience with us. 😊
easy to use
Thank you for the feedback! 😊
Love it! Love working with you guys.
I'm so, so pleased that I chose Printful for the POD part of my shop. The items look great, both the ones that I ordered as samples, and the ones my customers have received. The mugs and shirts wash well and suffer no loss of quality. In addition, when a customer's mug broke in transit, and I contacted Printful to get it reshipped, the response was immediate and action was taken quickly to get it sorted. It's so great to have a POD service which is straightforward to use, has fair prices, has great customer service, and not only that but the products look awesome too! I highly recommend Printful if you're just starting out, you will not regret picking them!
This app is so perfect for a small startup business. I love how easy it is to upload new products, and although adding all the variants can take a little more time than I'd like, it is still so much faster than anything else I could think of. I also like that you have the mockup file available so you can be confident that your vision for the product is clear.