Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

October 11, 2018

I ordered a sample and received a really badly printed product. It was not centered and hunchback to the left. How can that happen? I do not have to attach the image of the product, but I would like you to see it

Piketo
United States
Over 2 years using the app
November 18, 2018

Super application,il y a que 2variantes noir/blanc,pouvoir développer plusieurs variantes à partir des 2existantes

Mf Shop Zone
France
Over 2 years using the app
July 18, 2020

I am new at dropshipping and wanted to try Printiful, I am not pleased with the lag-time (waiting 6 weeks). My few loyal customers that I generated, skipped out and said they would not re-order because of the unacceptable time lag after order submission, poor stitching, and an obvious unprofessional effort. I am pleased with the printing and designing for my logo and shirts.
If you are serious about your business, I would not recommend using this platform. It is great for those who are building a hobby.
Respectfully,

Customer

SoloweShop
United States
Over 2 years using the app
Printful replied July 20, 2020

Hi,

Thank you for your review! We're sorry to hear that your experience with us has not been the most positive, but I hope we can improve it moving forward!

Due to the situation with Covid-19 and an unexpectedly high order volume, we are experiencing fulfillment delays at the moment. We are hoping to return back to our regular 2-7 business day fulfillment time frame as soon as possible.

We'd like to ensure the quality of the products, as well as our services, are up to Printful's standards. I noticed our team is already in contact with you about the product quality concern.

If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com anytime!

-Lauma

March 14, 2016

Great App, great Improvement over time, we use it everyday in our store.
Great customer service.

The Family T Shirt
United States
Over 2 years using the app
August 31, 2020

This has been my first time around the block with Printful & Shopify, and it's been seamless! I'm really please with my choice and I get a lot of compliments from my peers how well everything works.

Ink & Ivy Collective
United States
Over 2 years using the app
June 10, 2024

I definitely recommend Printful. It's easy to use and the selection of products is awesome.

Enchanted Toadstool
United States
4 months using the app
Printful replied June 12, 2024

Thank you for your feedback! We appreciate it🧡

Edited November 13, 2018

Love the convenience and intuitive flow. I wish you would show dimensions in inches when I am creating a mockup. I know the print area is 12"x16" so I scale and approximate but showing dimensions in inches/cm would help so much.

Thoughtwear Global
United States
Over 2 years using the app
January 26, 2022

Ist für Angänger ideal. Alles übersichtlich und logisch aufgebaut. Der Support ist freundich und zeitnah.

country4you.de
Germany
Over 2 years using the app
September 9, 2020

Been using this app for more than a month. So far so good. I'm starting to get familiar and is fun to use. I hope Printful will bring in more cool items in the near future in order to keep in phase with the current streetwear trends, like oversize streetwear t-shirts, oversized berms/shorts. Also swim shorts, skateboard deck, etc :)

Duyung Shop
Singapore
Over 2 years using the app
Printful replied September 9, 2020

Thank you for your review, we truly appreciate it!
We also love hearing your suggestions and wanted to let you know that you can add these ideas to our Feature Requests for a Community vote here: https://www.printful.com/feature-request

If you have any additional feedback for us, don't hesitate to reach out at feedback@printful.com!

- Vita

November 19, 2018

I have used this app for nearly a year. The quality of the clothing is great! Beautiful print quality.

Lattes and Mamma T's Boutique
United States
Over 2 years using the app