Reviews (7,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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First the printing they do is really nice . Shipping is horrible! Support is horrible ! Shipping is never on time. They charger an astronomical amount to ship and it’s almost always late. Support always responds with please allow an additional 10 days ….. they should be more transparent for fullfillment and shipping times. Support is not helpful at all they had me wait recently for almost a month ...
easy to set up but sometimes doesn't work and the support confirmed this when my first order didn't make it from Shopify to Printful and they told me to just process it manually because this sometimes happens.
Hey, there!
Thank you for your feedback. There could be many reasons why the order didn't import, and we're sorry that our support didn't take additional time to investigate ...
Great concept, great integration - horrible fulfillment experiences.
I placed three test orders (10 total shirts). The first order had major quality issues on all three shirts in the order. Someone reached out to me to ask about my experience, so I sent pictures of the poor quality prints and one defective shirt and he said it looked like there wasn't enough pre-treatment before the print and ...
It's easy to design, but customer-wise, shipping is WAY too long. I bought a hoodies for myself so I can take professional photos. I ordered On Monday and it was not fulfilled until yesterday. I won't get it until AFTER christmas. I might as well not even SELL anything for the holidays since no one will get anything on time.
give more info about profits and insights on business to customer, delivery sometimes drag and tracking number doesn't correlate.
I used printful to promote my brand. The products are ok. The mockups are nice. The chat always responded. I was excited with this app until I ordered my samples. I never received them. I have to say, I did got my money back on a printful digital wallet. It's understandable that COVID-19 slows down the delivery process but in my case, my samples that were sent from the US to Mexico were ...
Thank you for sharing your review! We are sorry to hear your order was lost in transit, these errors can happen from time to time and we have no control over them. We can, ...
seriously Printful... disabling the option to add products with slow fulfillment. That's how you lose businesses just saying.
Hi, thank you for your review!
We have temporarily disabled products with the longest production times in the product push. This means that new products can't be created ...
CANADIAN STORE OWNERS BEWARE.
I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new.
We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was ...
Great concept, but pricing is extremely high and fulfillment is way too slow (if at all) to be a real player beyond a side show for brands. I would caution anyone to use this as a main source as a business. If you are an existing brand and want to make company shirts (for no profit) or something similar, this may work. Otherwise, just a good concept at the moment with no plans on reducing pricing ...
Overall, poor. I am writing this review as I am switching to a new POD app. The embroidery is good if you follow their guidelines, which I give credit for, but I did not come to this app primarily for embroidery. I had an issue where I ordered a shirt with white text on black fabric, and the text printed grey. Their way of dealing with the problem was to gaslight me that my t-shirt looked fine ...
Hi there! I'm sorry to hear that you feel disappointed with our service.
Note that due to the specifics of DTG printing method, the white print on a black or any other color ...