Reviews (2,208)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its high-quality products like t-shirts and mugs, noting the vibrant prints and durability. They appreciate the user-friendly design tools, especially the mockup generator, and the efficient fulfillment process, often shipping within 2 days. The responsive customer support and continuous platform updates are also valued, along with the wide range of customizable and sustainable product options and global fulfillment centers enhancing shipping times.

November 14, 2018

I used this app to make my design become a reality, the quality of the clothes and the way it prints my logo is also quality. The shipping is fast, I also love how you can use your logo on the packaging it makes our customers feel more secure and confident on buying from my store.

Living MV
United States
12 days using the app
March 18, 2022

After having installed several other apps that do print on demand, Printful is by far the most user friendly interface. While other UX's in this category are very clunky and not intuitive, there is a logical progression through every step in the design process here. I use this app for a few of my Shopify Plus stores and my only complaint is that I will get customers that send me photos of crooked ...

State Of Mind
United States
11 days using the app
Edited November 15, 2018

They have a good service the only problem I have with them is their prices for their shirts are high . I wish that they would come down on some of their prices so I won't have to charge so much for my products.

Kingpin Skinny Pimp's Official Website
United States
9 months using the app
December 19, 2018

i really like the ease of product use i wish they had more current customizable pop culture products like fanny packs and pouches

HoneycombAudio
United States
11 days using the app
Edited May 24, 2020

The store does have great products and is very useful. However, the measuring tool is off-centered and has been shipping with the logo out of place which is ultimately affecting our customers. Aside from that, the customer service for Printful has not been helpful and very argumentative. It is a shame because I do enjoy this app.

Update:
Along with the previous issue, Printful lost an order that ...

Wool Brothers
United States
8 months using the app
Printful replied November 15, 2019

Hi there, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with the placement of the prints!
I see that you have submitted a problem ...

February 3, 2024

Very difficult to edit designs on the app

Freja's Flowers & Jewels
United States
7 months using the app
June 23, 2017

Great to work with. It can take a while to get from USA to Australia (up to 20 days) but the quality is something I can proudly put my business name on. I especially like the custom packing slips at no extra cost. Shipping rates are fair. I wish they had a currency converter so that I can stop using Google to translate what USD is in AUD. Would love to see this in the future.

Flying Solo Gear
Australia
11 days using the app
Edited September 1, 2020

Good design. Response to queries is poor though, kept you wondering what and when especially during COVID-19. Designs are discontinued for many colours. The app flow is cumbersome despite good UI.

135 Holidays
Canada
9 months using the app
Printful replied September 2, 2020

Thank you for sharing your review, we truly appreciate it!

Due to the increased email volume during the Covid-19 pandemic, we were seeing longer Customer Support response ...

February 22, 2024

veloce pratica e dinamica

DeNPairK
Italy
11 days using the app
April 20, 2024

EASY TO USE AND FANTASTIC APP

sayittshirts.com
United States
11 days using the app
Printful replied April 25, 2024

We appreciate the feedback! 🧡