Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

June 13, 2024

Love this

Xniverse
United States
3 months using the app
Printful replied June 18, 2024

We're glad to hear that your experience has been good! Thanks for sharing! 🧡

August 6, 2018

New business owners:
-Printful does everything it says. Drop shipping direct to customer and great design tools. Honestly they are probably the best option in this space.

However, be prepared to face long fulfillment times and angry customers. I would say 35% of all of my orders fulfilled by printful involved customers complaining about the ship times, resulting in many headaches as a business owner.
Oh and you might as well shut your store down during holiday season as printful took 3-4 weeks at times to fulfill some of my orders. I basically had to provide partial refunds due to the angry customer complaints I was getting.

-So this business model is great in theory, but you won't be able to sustain any kind of growth with it.

Andcolorado
United States
About 2 years using the app
June 23, 2024

It's good. It's fairly easy to use and has good integration with Shopify, but doesn't have enough clothing choices for women, especially women's' hats and caps.

Also, the leggings and sports bras should have the option to be designed and sold as a set, since many people like to buy them that way. This also is an issue with product layout options on Shopify.

Additionally, your mockups are very limited. I have a PlaceIt subscription. The problem is their mockups don't always align with your products. For example, your skater skirt has a waist band; but, none of their mockups for the skater skirt have a waist band on the skirt. It should be better coordinated.

My Store
United States
About 2 months using the app
Printful replied June 26, 2024

We appreciate the feedback! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com?

April 23, 2017

My advice to anyone thinking about building Printful into your business model is to AVOID AT ALL COSTS. Inconsistent quality and general incompetence across the board really makes me regret the countless hours and thousands of dollars I wasted on them. Best case scenario: you'll be able to easily produce amateurish clothing and overpriced prints to support your hobbies. If you take yourself, your business, or your brand seriously at all, you won't be happy... Worst case scenario: they cause irreparable damage to your brand in the eyes of your customers. DON'T DO IT!

Wise Fool
United States
About 2 years using the app
Edited November 4, 2021

Printful works exactly how it is marketed. You create apparel, sync it with your website, and it is al streamlined. I started using printful as a way to get people rocking my gear without having to front big sums of money for stock. Any issues I have ever had with printing get resolved with a quick picture and chat with their representatives. I have sold a few 100 items so I am unsure if I were to sell 1000s of items a month if there would be more issues. All in all, it has worked exactly as they say and I will continue using.

ROLOATHLETICS
United States
About 2 years using the app
Printful replied March 4, 2021

Hi there!

Thank you for your review! We are so glad to hear you have been having a positive experience with our customer support, and we definitely want to keep it that way!

We look forward to continue our successful collaboration! :)

- Elina

December 1, 2018

Great app! Before I was sort of playing a guessing game on what merch would sell, and how much I should order. Printful is a great app, I highly recommend.

The Streamer Group
United States
About 2 years using the app
January 23, 2019

Great, app is great. Quality of clothes is amazing. Thanks for everything. I only use prinrful and no other service.

Eterna Vita
United States
About 2 years using the app
August 5, 2015

Even if product's initial setup is quite long (hand pick designs for each t-shirt color and size one by one) service looks excellent so far. Quality of print is very good and the ability to order samples is awesome!

Medium Black
Canada
About 2 years using the app
Edited November 4, 2024

We’re having a blast with Printful—it just keeps getting better! Setting up shop was as easy as pie (actually, easier than pie; pie is tricky!), and with all those snazzy integrations, our products practically launched themselves. Want to unlock even more perks? Dive into our Membership program—your first 14 days are free, so you can test it out, no strings attached. Give it a whirl and let the good times roll!

Divine Garments
United States
Almost 2 years using the app
Printful replied March 28, 2024

We're thrilled to hear that you're enjoying our platform more and more everyday! ⭐ Thanks a bunch for sharing your positive experience with us, we truly appreciate it! 😊

April 4, 2019

I actually scrolled through all the one start reviews. Well I've used printful a year now and had no known issues. My customers get their orders and i get my samples with no worries. Now it is often we get an email that something is out of stock or not available. Form a business stand point, think of how many shopifiers are on the platform using this system! It should not be a surprise that's business. If you do not want to deal with it keep product on hand and ship items yourself.

Kicking Fear
United States
About 2 years using the app