Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

April 16, 2024

Naja, technisch gesehen ist das Angebot gut, jedoch sind die Preise insgesamt zu hoch. Zudem variieren diese. Plötzlich erfolgt der Versand nicht mehr aus europäischen Lagern, sondern aus den USA, mit einer Lieferzeit von vier Wochen und höheren Kosten, obwohl die Einstellung auf Versand nur aus Europa festgelegt wurde. Dadurch wird das Geschäft plötzlich unprofitabel. Stellen Sie sich vor, Sie haben genau kalkuliert: Ein Gewinn von 5€ pro Artikel, Sie skalierten hoch auf 1000 Artikel pro Tag, und dann verschickt Printful plötzlich aus einem anderen Land, wo der Versand teurer ist, und zehrt die gesamte Gewinnspanne auf. So wird aus einem Gewinn von 5000€ schnell ein Verlustgeschäft. Daher funktioniert das Modell möglicherweise für kleine Unternehmen, die bereit sind, hohe Preise für geringe Mengen auf Plattformen wie Etsy zu zahlen, und davon profitiert Printful gut, indem es an diesen 'kleinen Fischen', die weniger Erfahrung haben, verdient. Wenn man jedoch skalieren möchte, ist Printful einfach zu teuer und in Bezug auf die Preisgestaltung zu unzuverlässig. Gewinne können schnell zu Verlusten werden, da Printful einfach den Versandort ändert und dadurch den Preis für die Produkte erhöht. Es werden einem auch zunächst günstigere Preise angezeigt, auch beim Versand, und später bei der Ausführung der Bestellung stellt sich plötzlich ein 10-20% höherer Preis heraus, was genau unserer Gewinnspanne entspricht, die Printful dann aufzehrt. Auch die Produktqualität variiert, da von verschiedenen Druckereien versandt wird; mal ist die Qualität besser, mal schlechter. Printful agiert nur als Vermittler, der viel Geld einnimmt und die Technik zur Verfügung stellt. Es ist empfehlenswert, direkt über eine Druckerei zu gehen, da dies mindestens 20-30% der Kosten spart. Wir haben Printful mit vier unterschiedlichen Shops getestet und festgestellt, dass es wohl am sinnvollsten für Verkäufer auf Etsy oder ähnlichen Plattformen ist. Aber eine Skalierung ist unmöglich, da unsere Marge auf 10-20% fällt, wenn wir in großen Mengen produzieren, und diese 10-20% frisst Printful wieder auf. Daher, wenn Sie vorhaben zu wachsen, versuchen Sie, direkt auf einen anderen Partner zu setzen, denn einmal bei Printful mit 5000 Produkten angebunden, wird es sehr schwer, zu einem anderen Anbieter zu wechseln. Dann bleiben Sie bei Printful und können nicht skalieren.

AnatomyLife Shop
Germany
Over 1 year using the app
Printful replied April 18, 2024

Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!

Edited December 7, 2018

I am very excited about this new partnership, I am waiting for my first order to be shipped to my first customer now.. I am looking forward to a long and prosperous partnership

Shoppette
United States
About 2 years using the app
Edited December 13, 2020

It's great integration, and good service too. I just blabla blabla bla bla . It's blessed! Be joyful and praise the Lord too! :) Hallelujah. Why does it still keep popping up?

Born Again Textiles
Norway
About 2 years using the app
July 5, 2019

I use this app to help me create products for my eStore. I like the ease of use to create products, sync them to my eStore and sell.

Madison Anthony Messages
United States
About 2 years using the app
February 9, 2019

Seamless integration. they make it so easy to add new products and expand! they get the order to the client extremely fast with you logo on the label.

FLOSSTHREADS
United States
About 2 years using the app
October 23, 2020

From the high costs and low margins, to the poor quality of products that get switched up without notice or have crooked prints or fading prints, to the numerous complaints on their Facebook group and their ridiculous policies that only protect them and leave sellers hanging, I have removed them from my store completely and DO NOT RECOMMEND them to anyone.

Island Life
United States
About 2 years using the app
Printful replied October 25, 2020

Hi! Thank you for your review! We're very sorry to hear your time using our services hasn't been positive, but we hope that we can improve it moving forward!

We're sorry to hear your products encountered quality issues. The quality control process happens quickly, but we try to be as thorough as possible. If it's not up to the level of quality we try to catch those items before they are shipped. We are always working to improve our level of service and quality and anytime there is an error on our end, we are accountable and will work toward working to the proper resolution.

Please note that we take full responsibility for such errors and will reimburse you accordingly. Returns Policy: https://www.printful.com/policies/returns

Feel free to reach us at feedback@printful.com with additonal questions or comments. We'd love to hear from you!

-Lauma

August 12, 2017

Great Service, Great Quality. Just REALLLLY WISH They would make cut and sew shirts and maybe pajama or sweatpants pants for men. That have to be easier to sew than Yoga pants! :D But the Yoga pants are great, Customers love them. And the T Shirts I've seen so far have no flaws whatsoever. Fantastic quality control as far as I can tell so far.

Shraderdesigns
United States
About 2 years using the app
Edited June 3, 2024

Good app

SMYL
United States
7 months using the app
Printful replied May 30, 2024

Thank you for your review!😊

April 3, 2020

amazingly smooth integration! this was so easy to set up, much easier than i expected. can't wait to make sales!

Indy Hall Trading Post
United States
About 2 years using the app
Printful replied April 3, 2020

We're glad to have you join us!
Be sure to reach out to support@printful.com, if you have any questions or concerns! :)

- Vita

Edited October 19, 2020

The App was deinstalled by itself after using it for 2 Month with more then 300 Products on my Shop. And after reinstalling ist everything is gone, the Products, the Orders and Invoices.

Schweinchen's Shop
Germany
About 2 years using the app
Printful replied October 25, 2020

Hi! Thank you for your review! We are sorry to hear you encountered an error with the app. We would not be able to retrieve the product sync if the app was reinstalled, however, you would need to sync your products on Printful. More info here: https://help.printful.com/hc/en-us/articles/360014007480-How-do-I-configure-and-sync-my-Shopify-products-

I see our Customer Support team has reached out to you and we hope to hear from you soon!

-Lauma